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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were having troubles with the garage door opener because we've had troubles in the past with the control board. We called in the claim and then I gave the contractor a timeframe that I would be there but they weren't able to be there quite before I had to leave. I had advised them ahead of time in making the appointment that I had to leave at a certain time. They thought they could be there, but they weren't able to. They left a note that they have been there. So I had to make another appointment. When they came out again... read more
The capacitor was out on our AC and the contractor was there for 45 minutes and checked everything over. He made sure the Freon was good. Everything was working well before he left so, I'm always happy with what he does. He is always very quick to respond and he gets there on the day and time that he says. If he’s running a little behind, he always gives me a call so I’m very satisfied with him. I've been very happy with American Home Shield too.
We have two air conditioners – one for upstairs and one for downstairs – and the upstairs one quit working. It was just putting out hot air. So Flushers Refrigeration came out and checked it out, They determined it needed an expansion valve, which they had to order. Then they came back and replaced it. They did a good job. I was happy with them. But getting a claim set up is sometimes a challenge. I'm not real good at the computer so it takes me a while to try and set up a claim online. So I usually try to do it with a real ... read more
Being a part of American Home Shield has been excellent. My in-laws recently bought a house and they had insurance, and we were talking about how it worked. My wife and I were thinking about being in our house for such a long time and some of the things in there being dated, we thought it was a good investment. American Home Shield is who my in-laws have. I had also contacted some Realtor friends that I have and they recommended it as well.I had a leaky valve under my toilet, so Reliable Plumbing came and replaced it. I did ... read more
Blizzard Air worked on the air conditioner. They were very good. I got a text message or an email acknowledging the call. Then I got a phone call telling me when they would be here. A really nice and very knowledgeable technician came out and he was very punctual. He was well groomed, answered any questions we had really well, gave us some information, and did his work. I even asked the gentleman some questions about regular maintenance thing on the air conditioner which he was very knowledgeable about. I also got his card s... read more
American Home Shield is a good company. However, the techs they sent are sometimes not the best. I had a water issue in my attic where my AC is. The tech AHS sent from Air Majesty said he fixed the issue but I told him to look at my AC. He said everything was fine. Yesterday, I saw water on my AC unit. Plus, my thermostat is not responding. There is still a leak. The tech from Air Majesty was supposed to come today between 11:00 and 3:00. It's almost 4 o'clock now and nobody has shown up.
I had some problems with the timing on phone calls. I let them know and they bin very apologizing and went out of there way to get it right I recommend them to all my friends
I recommended some people to American Home Shield and the good thing is that you appreciate the business and for their professionalism. I haven't had a problem, not one time. Every time I've called to set up appointment, they were there. One time, the air conditioner unit stopped blowing and when I spoke with someone to set up an appointment to have someone come look at it, the whole process went well. Even the contractors that came out, they were a great help. They ran everything to test the unit and everything came back ok... read more
Our washer and dryer started acting up and I called American Home Shield. I told them what was going on and within a day or so, they had an appointment with Tompkins. Tompkins came out and looked at it and there was gonna be quite a bit to repair. So, AHS offered me 400 and some dollars for the washer. I told the rep that I wanted to repair it. There was no argument at all. The contractor came in and repaired it. They replaced pretty much everything on it. At the same time that they were here for that, they looked at my drye... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,290 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.