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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,888 reviews
Antoinette Turner's profile image
Antoinette Turner 
3 years ago

AHS works hard to make sure the work gets done 

Business response:

Hi Antoinette, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide! 

Anna Delgado's profile image
Anna Delgado 
3 years ago

The company is very quick to get me scheduled and have my issue corrected. The tech is always so helpful and very nice 

Business response:

Anna, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Rebecca Carter's profile image
Rebecca Carter 
3 years ago

We like the company and the services. Some of their contractors are awful and don't want to work. Thankfully they are far and few between. The ones who want to do a good job are professional and efficient at their job. I dont want to put anyone off. Just be aware. Call AHS back and they will make sure you are taken care of. I have had several home warranties and this is hands down the best company. 

Jesenia Valdez-Stanberry's profile image
Jesenia Valdez-Stanberry 
3 years ago

Great the plumber was extremely helpful and professional. 

Business response:

Hi Jesenia. Thank you for the positive review. We are so happy the plumber resolved your problem so efficiently. We look forward to taking the hassle and worry our of your next repair need as well. 

Arthur B Hartzog Sr's profile image
Arthur B Hartzog Sr 
3 years ago

I have had two claims since my coverage began one year ago. Both claims were handled in a timely and professional manner. 

Business response:

HI Arthur, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Candice Black's profile image
Candice Black 
3 years ago

They have been a sigh of relief to this home owner. They are quick to assign a company to any issue. They have saved me money every time. 

Business response:

Hi Candice, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

David Glenn's profile image
David Glenn 
3 years ago

I've had good luck with requesting a service call, but the couple times I've had to call in, it was a nightmare. The longest hold times I've experienced in years. 

Eyad Kadri's profile image
Eyad Kadri 
3 years ago

American Home Shield (AHS) has been responsive to my requests for repairs. The assigned repair companies and their technicians weee appropriately chosen responded in prompt manner. 

Business response:

Hi Eyad, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Nadia Pendleton's profile image
Nadia Pendleton 
3 years ago

Quality contractors with prompt service. They also adhere to their policy that if an appliance can't be fixed, they will replace it. They've replaced our oven and washing machine. 

Business response:

Hi Nadia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,888 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.