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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,289 reviews
John R.'s profile image
4 years ago

I like the one time charge policy. I wish service people could carry parts & do repair 

Darrel's profile image
4 years ago

Our Realtor suggested American Home Shield during our process of buying. I just moved into this house a little over a year ago. They assigned Advanced Comfort Solutions for a service request we made. The first guy came out, assessed the problem and wanted to replace a king valve on there because the unit wasn't heating properly upstairs. His name was Nash and he was really good, professional, and very friendly. When they got back to the office, he called me and said that it was decided that they were gonna use a sealant.They... read more

Alain's profile image
4 years ago

On Time Plumbing came out for our plumbing problem and they were very good. They made things back to normal. 

WILLIAM G.'s profile image
4 years ago

The AC technician is very knowledgable. He checks the entire system to make sure it is working properly. He also makes helpful recommendations. I love my home warranty. Easy to use and file a claim. 

Renee B.'s profile image
4 years ago

Excellent and quick fix to our AC problem during heat wave. It take a bit longer for the appointment to occur-thought at least 24-28 hours, it was one week for the appointment and I have an ill granddaughter that lives with me and requested an earlier visit but it did not happen so I had to send her to another location. 

Tyeisha's profile image
4 years ago

The contractor from Cecil and Sons communicated well. He was here during the time that he said he was gonna be here. I had no issues, and the AC is working now. It was working before, but it wasn't pumping cold air. I just thought I was just hot and the heat was rising to the top of the house because I was always upstairs. Then I realized the basement was still a little warmer, so something was really wrong. It was after two weeks when I noticed it, and that was the time when I put the claim in to American Home Shield. I put... read more

Rodney's profile image
4 years ago

The handle was broken on my dishwasher. A filter also needed to be replaced on my refrigerator. The water was coming out very cloudy and we didn't know what was going on. I called American Home Shield. Then I received a call from who was going to be coming out and told me the time of arrival. We had the Appliance Guys come out and they took care of everything. Some parts had to be ordered. Then they followed up with another call to advise that the parts were in and that they would be out at a specific date and time of my pre... read more

JacD's profile image
4 years ago

Micheal was excellent. He arrived on time, was quick, through, and even corrected little things where the previous installer had cut corners. We could not be happier. We would absolutely call him again. 

Greg's profile image
4 years ago

Hospitality Heating and Air was a triple A vendor, so they were helpful and on the mark. They had a little delay though. The appointment time got delayed two days because they had an employee who didn't show up for work. They also had a little bit of trouble getting the unit, an electrical problem, but they got it figured out and the unit is working now. I give them an A-minus. Also, submitting service requests is easy. You just call American Home Shield and they have an automated line. Apart from that, you should know your ... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,289 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.