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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,887 reviews
Woody's profile image
3 years ago

The American home shield representative was acting Very fast after I posted the service request. I got email response the next day regarding the service arrangements. I then got further reminder the day prior to the scheduled service. I even got notices when the service person is on the way to my home. It was an excellent service. 

Business response:

Hi Woody. Thank you for taking time to tell us about your positive experience. We love providing our members with great service. We are so happy that your issue was addressed so effectively. Thank you for choosing AHS. 

Richard lut15062ze's profile image
Richard lut15062ze 
3 years ago

there quick at getting them out there to fix what is broken 

Business response:

HI Richard, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Dianne Montgomery's profile image
Dianne Montgomery 
3 years ago

Very responsive to our contact. Sent a professional, experienced team that completely resolved our issues. 

Business response:

Hi Dianne, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Karen Cunningham's profile image
Karen Cunningham 
3 years ago

Every experience I've had with American Home Shield has been a pleasant one. Responded to problems have been quick and favorable. Every one I've dealt with has been helpful and pleasant. 

Business response:

Good morning Karen, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Jt's profile image
3 years ago

Great service! Upon received of job-they are always on time 

Business response:

Hi Jt, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Steve Nelson's profile image
Steve Nelson 
3 years ago

Efficient, professional, good contractor. would like to continue with same contractor for any other of the same repairs 

Business response:

Hi Steve, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

kim vu's profile image
3 years ago

Very helpful transparency always listen and be patient with me and answered all my questions 

Business response:

Hi Kim, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Glenda Elliott's profile image
Glenda Elliott 
3 years ago

When your email says sign up for a free furnace inspection, then you charge me $100 that is not free. However, you representative was able to get that reversed so that is why you got a 3 instead of a 1 

Barbara McNeese's profile image
Barbara McNeese 
3 years ago

Hot water heater technician couldn’t fulfill. Had to get another plumber 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,887 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.