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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,732 reviews
Debbie Nomburg's profile image
Debbie Nomburg 
3 years ago

They don't have their own technicians so have to use who they send. Fortunately they used Cascade Plumping (George) for one of my issues and he was great 

Mike Masters's profile image
Mike Masters 
3 years ago

The trade people they have sent to my home have been professional, competent, and responsive. The website that AHS uses is not very friendly. That could be improved. Also, long hold times for phone contact continues to be the norm. That could definitely use 8mprovement. 

Yvonne CULLIVER's profile image
Yvonne CULLIVER 
3 years ago

AHS was quick to respond and found an experienced contractor 

Business response:

Hi Yvonne, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Sylvia A. Blue's profile image
Sylvia A. Blue 
3 years ago

Reasonable Rates for service calls Prompt and Efficient response 

Business response:

Hi Sylvia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

A's profile image
A 
3 years ago

Efficient and easy. American Home Shield answered my request rapidly and sent out a great vendor to fix it! 

Business response:

Hi A. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to know that we have been able to do that for you. 

Antoinette Turner's profile image
Antoinette Turner 
3 years ago

AHS works hard to make sure the work gets done 

Business response:

Hi Antoinette, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide! 

Anna Delgado's profile image
Anna Delgado 
3 years ago

The company is very quick to get me scheduled and have my issue corrected. The tech is always so helpful and very nice 

Business response:

Anna, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Rebecca Carter's profile image
Rebecca Carter 
3 years ago

We like the company and the services. Some of their contractors are awful and don't want to work. Thankfully they are far and few between. The ones who want to do a good job are professional and efficient at their job. I dont want to put anyone off. Just be aware. Call AHS back and they will make sure you are taken care of. I have had several home warranties and this is hands down the best company. 

Jesenia Valdez-Stanberry's profile image
Jesenia Valdez-Stanberry 
3 years ago

Great the plumber was extremely helpful and professional. 

Business response:

Hi Jesenia. Thank you for the positive review. We are so happy the plumber resolved your problem so efficiently. We look forward to taking the hassle and worry our of your next repair need as well. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,732 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.