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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I got a refrigerator at a good deal and my wife wanted the icemaker fixed. As soon as I called Home Shield, Astro came out and did what they had to do. The tech said I had some missing parts on the refrigerator, like where the icemaker does the ice was gone and the hole was missing or something. Home Shield told me there was nothing they could do. Astro sent me a deal that they would fix it, but it was gonna be 200 and some dollars to get the missing parts and get it fixed properly right away. I bought stuff myself and got i... read more
Very professional but personal I would rate them well.
I recently had someone to come out and they gave us their estimate of what was wrong with our dishwasher. But they weren’t able to fix anything because the tech determined that the dishwasher was just a loss. So I'm waiting now on a replacement from American Home Shield. They said that they've ordered it. They gave me a date of next week for the replacement to get here and then I have to call and get it installed.I like American Home Shield. It's a process to get things replaced. But if it needs to be replaced, they will go ... read more
The technician came for the garage door and he fixed it. It's working fine. The experience was great and he was very polite. American Home Shield seems to get people out here quickly. They're good to have and they're reasonable. A friend recommended them to me and I'm happy with them. I've recommended them to several people.
The gentleman, Dave, from Climate Masters came out and did an assessment of the AC unit leak. It must be coming from the upstairs to the middle of the dining room and living room. He said that he wouldn't be able to open up the wall and he would get in touch with American Home Shield but nobody got in touch with us. I finally called American Home Shield and somebody put a note in saying that none of this stuff was covered. I talked to a young lady and she said it is covered and that somebody would give me a call back. Nobody... read more
I've called several times for claims and they've all been easy except for my upstairs shower and that's because the shower is not grounded. The house was sold to me, but it wasn't disclosed that way. I went and spoke with an attorney and there is a bunch of legal jargon that says Home Shield can't fix it until I open up the wall. I've opened up my bathroom wall, and then American Home Shield will send the electricians out and they'll fix it. The shower incident really bothers me, but other than that, everything else has been... read more
I'm very familiar with the Joe Lay & Sons company. I've known him for years. When I saw that name come up when I had a plumbing issue, I knew I was gonna get good service. It was almost disappointing how easy the fix actually was. They just tightened the pipe and they didn't use a tool to do that. We have a friend whose parents and herself use American Home Shield and they've been very happy with them so we figured we'd give it a shot. It's been great so we haven't stopped it.It's $70 a month for my home, which is $840 a yea... read more
We bought our home at the end of February. My daughter had been referring American Home Shield constantly to me for years. She tells everybody because she was a landlord besides having her own home. She really has two at a time. She doesn't love the hold time now, which is said to be because of the Coronavirus, but she's been with AHS for four years. I don't like the hold time either. That's very long for an installer until he tries to get on there. But so far, AHS did everything that I needed and wanted to do. Every time I ... read more
Other people should try American Home Shield. There was a time my garbage disposal was leaking and I submitted a claim on their website. Their system said their contractor C Mayes Plumbing & Heating would call me. The next day, I got an email from them. Everything has been fine since the techs came.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,469 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.