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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,292 reviews
James's profile image
4 years ago

All the neighbors called and said, "Hey, you got a pool pump making some screaming noise." I started a claim with American Home Shield online, and they sent ABNAtion. Everything was perfect. My agent recommended American Home Shield. My experience started off a little bit rocky but it's gotten really good. 

Ryan's profile image
4 years ago

Since I bought the house in November, I've had American Home Shield. It was pretty simple when I made a claim with them. I spoke with a very good representative. They sent John Hudgins Plumbing out. I ended up having some really weird heating issues where the heat was inconsistent and the contractor had to check it. They said there was an issue with the water heater. It was leaking. From the time I made the claim until everything was fixed, about a week passed. I was pretty pleased with how everything turned out. American Ho... read more

Alex M.'s profile image
4 years ago

Very easy to use website with quick response time. Affordable service fees as well. 

Tessa B.'s profile image
4 years ago

It took a long time to get a plumber out after I contantacted AHS and stated emergency no water in house. When trying to call back to AHS it was extremely long wait times. 

kathleen a p.'s profile image
4 years ago

I love that the company is always exactly on point with what they offer when you call them for a service. They do exactly what they say they will do. They have provided new replacements to two appliances that failed, and were not repairable. The companies that they contract with have all been outstanding, and the service personnel of these companies have been very polite, professional, and very competent. I would not want to be without American Home Shield! 

Michelle's profile image
4 years ago

A guy from Honesty Mechanical came, explained what he had to replace even before he did it and fixed both toilets with no problems. He wasn't here for longer than an hour and then he was out. I love the service. I purchased this house four years ago and these have to be the original toilets. I was hoping to get a new toilet because the toilets are old, but since he was able to just repair it, I'm fine with that. At another time, a guy came and tried to repair my dishwasher and he wasn't able to fix it. It wasn't his fault th... read more

Doreen's profile image
4 years ago

Pro-Lock did the rekey and everything went well. The tech worked quickly. She was knowledgeable and respectful. I had someone look at my washer and dryer yesterday. The person told me that I'm missing a cord. Somehow in the move, a cord was not attached. So we had to stop from there and I wasted money because the American Home Shield policy wouldn't cover the cord. But the appliance people that came were great. If I had to use them again in years ahead, I would. But as far as what was needed, it wasn't resolved because of th... read more

Michael's profile image
4 years ago

American Home Shield helped me out whenever I needed it. My filter pump seal broke and the contractor came out and fixed it. They did a great job. 

Armin's profile image
4 years ago

My AC wasn't cooling my house really good and to file the claim, I just called American Home Shield and went through a prompt system. It was a short process of charging $75. It was really fast. It was amazing. They said they were gonna contact a company to call me and then within a few minutes, I got a text message that told me this company would contact me to make an appointment. Then South Placer Heating and Air called me within few days and I'm super happy with my experience.One of the good things was that the technician,... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,292 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.