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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The company is very professional, requests are responded to in a timely manner.
Business response:
Hi Joan. We are so happy to know you have been pleased with the way in which your service needs have been handled. We want you to know you can always rely on us when needed. Thank you for choosing AHS.
I've been with AHS over 20 yrs because I'm happy with their contractors and service.
Business response:
Hi Susan. Thank you for letting us know about your experience with AHS. It is so great to hear that you have been happy with the service we provide. We look forward to being your warranty company for many more years.
Outstanding communication, follow up and courtesy
Business response:
Hi Ron, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
experience and professionalism. Requested a plumber and an electrician. Very satisfied with both. they went out of their way to fix the problem and advise me on other issues.
Business response:
Hi Susan, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
only issue was nit having a plumber in our area and given a very long list of those we couldn't use, we didnt have time to call everyone to try and find someone who would drive to our location to give a quote and wait for authorization. we ended up paying out of pocket and fighting with AHS to get our deductible back. The process was stressful and the only reason we wont renew.
Worked very well was quickly accomplished and done professioally
Business response:
Hi Daniel, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
service was good and i am happy with the services that have been provided so far
Business response:
Thank you Murtaza. We are so pleased to hear you are happy with the service we are providing. We hope that you contine to use and find the value in your home warranty coverage.
Frustration with return phone calls to advise me what American Home Shield will do and how they will proceed with repairs or replacement. It was one week between the time the service man came and assessed the problem until I finally received a call from AHS with their options. I chose the payout rather than wait 6 weeks for parts to arrive; it has been another week, and I still haven't received the funds promised me for my washing machine.
Service was the best reason for this experience. The contractor was knowledgeable and when additional concerns needed to be address, they did so promptly.
Business response:
Hi Tasha, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,888 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.