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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,883 reviews
Vicky Emmons's profile image
Vicky Emmons 
3 years ago

Excellent Great Responsible everything A++++ 

Business response:

Hi Vikcy, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy American Home Shield! 

Michael Bayer's profile image
Michael Bayer 
3 years ago

took over 1 month to fix small electrical problems - after a competent technician arrived, he was done in 20 minutes 

MacEnzie Jackson's profile image
MacEnzie Jackson 
3 years ago

Promptness in addressing request. Have had problem with payment. On three separate occasions AHS has indicated payment has not been made when in fact it had. Required follow up with AHC to insure correct payments were recorded. 

VenkateswaraRao Konakanchi's profile image
VenkateswaraRao Konakanchi 
3 years ago

Over all customer service is good. But the information update require update if you call on Monday Tuesday wednesday. What happened on Monday cannot understand on wedenday. They have to update clear information for each call. 

Business response:

Hi VenkateswaraRao. Thank you for taking time to write a review. We are sorry to hear that you did not receive the information you needed when calling in. We are always working to improve the quality of service we offer. We hope to provide you with a much better experience in the future. 

Charo Sutton's profile image
Charo Sutton 
3 years ago

Vendors are very professionals and offer very good service 

Business response:

Hi Charo, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Janet's profile image
3 years ago

We have been with them for many years and have always received prompt and expert service. They are always responsive to any complaints and work to correct any problems with vendors or scheduling. 

Business response:

Hi Janet, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

LAVERNE MINTER's profile image
LAVERNE MINTER 
3 years ago

Always sends good companies to perform repairs. 

Business response:

Hi Laverne, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Karen E Orum's profile image
Karen E Orum 
3 years ago

Every time I have made a claim they have come through with good service and resolution. 

Business response:

Hi Karen, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

B. English's profile image
B. English 
3 years ago

Efficient, the workers were hereat the time promised. Work was completed. Very happy 

Business response:

Hello B. Thank you for letting us know about your experiences with AHS. We strive to provide prompt and professional service for our members. We thank you for allowing us the opportunity to do that for you. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,883 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.