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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The American Home Shield service is the best I've received from any home warranty company. They did everything right away. I've had air conditioning problems before. With other warranty companies, it is normally days before anything gets done. With American Home Shield, the problem was discovered late in the afternoon and all I did was just go online and submit a claim and by 8 o'clock the next morning, I received a phone call and before 9 o'clock, Anders Air Conditioning was at my house fixing it. They were there on time an... read more
American Home Shield sent Awesome Appliance Repair to repair my washing machine. As far as doing a claim, the process is fine as long as they come to the phone. It took two hours for them to come to the phone for a few times. I don’t like that part. It was terrible. Also, before Awesome came out, AHS sent somebody else and I didn't like it. They’ve been out to my house four times for the same project. I told AHS, “Don’t send them ever again to my house.” That was when they sent Awesome out, and they did fine.It is really unf... read more
I have all excellent services with American Home Shield and it's easier making a claim with them. I have done it both online and over the phone. The last time, I went online. In a couple of days, someone from Legum's Heating and Cooling came out to put my compressor in. Before Legum was assigned to me, Danny came. All the technicians who were ever sent out gave excellent service and explained to me what was wrong with my unit, what needed to be done, and why they were doing what they were doing. They kept me updated too.
We had a problem with our AC unit. It would turn on but then its fan would turn on with it. I put in a claim to American Home Shield and I got a text message a couple of hours later that I have been put on schedule with their contractor called Everyday Heating and Cooling. The tech who came had the part needed on him. Plus, he was in and out in 20 minutes. I was really happy with the timeliness and professionalism of AHS and Everyday Heating. More recently, I called AHS on a weekend because I was having an issue with my onli... read more
My experience with AHS has been fine. They seem to get somebody out right away. Submitting a claim has been fairly easy as well. However, I'm worried if things are gonna be covered or not. But the contractor that came out for our plumbing issue recently was great.
When I came to Texas in 2007 and I bought a house, the first company I had was American Home Shield. I changed it to another company because of the price increases, but I decided to go back and so far, so good. I like it and I also recommend it. Recently, they sent BW Electric and they were excellent. They sent me something directly to ask me something. The tech also took a look in different areas of the unit and he immediately went outside to fix the unit’s situation. He changed the electrical part for the new one and he di... read more
I did a claim to American Home Shield for an issue with our washing machine. It was making noises upon startup and filling up the tub itself. After reviewing some items online, I found that the water pump itself was probably having issues. The person from Coastland Appliance came out, looked at it, saw that that was the exact same thing and gives confirmation and he ordered the part. It came in a couple days and he fixed it promptly. It's working perfectly now. So everything is very satisfactory. From time to time, which is ... read more
Like any other Home Shield contractor, Clutch Appliance Repair did a great job. They eventually fixed everything that was needed, so I would recommend them to my mother-in-law. Clutch didn't take long to fix the issue. They came to my house multiple times, but they made sure when I said, "Hey, it's still not working," they said, "No problem." They rescheduled for another day and came out, and then they eventually fixed the problem. I understand that some things can be fixed the first time, but not everything can be fixed the... read more
The contractor wast on time for our AC unit. There was something up in the attic that kept tripping it and the guy fixed it in 45 minutes. Everything was very good with the claim and it's been good so far with American Home Shield.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,478 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.