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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
One of the AC units in our house was on and it was blowing hot air. The contractor ended up coming out two days in a row. They made a fix the first day and it was blowing cold air again. Then, it started blowing hot air intermittently. So, I called them back. I went directly to them because I had talked to people there and they came back the same day that I called them. They were able to get it fixed permanently and everything's working properly now. We’ve been with American Home Shield for four years and everything has been... read more
I filled out American Home Shield's claim form online for an electrical issue in my garage. In about three days, their contractor Oak Electric came out. The techs from there were very professional. Everything has been resolved. So far, AHS has been very good in the two claims I've had with them. One was for my garage electrical issue and the other was for my AC. Everything has been handled without any problems. I'm very pleased with this company.
Air Flow came to work on an air conditioning unit, but the problem wasn't solved. It was dealt with by my tenants and I wasn't very happy with what they reported. Still, to deal with American Home Shield is fine. Everything is done online.
We’ve had a couple guys come out since we've had American Home Shield, and everything's been fixed. It has been quick and easy too. One time, I called American Home Shield for my AC, but the lines were all backed up. I did the claim online and we got through. The guy that came out told me that the issue was a burnt up wire on the outside unit and he got everything done. He was out here for 10 minutes and there were no hiccups. They did great.
The dishwasher wasn't draining and submitting a claim to American Home Shield was simple. Home Buddy Appliance Repair did well and they got whatever was clogged in there so it drained properly. Also, they were nice and friendly. I do some property management and 'm a Realtor. We put a lot of people into home warranties and I do about 40 to 50 transactions a year. So we're with all the folks out here, the reps and the area representatives. American Home Shield offered the monthly payment, which was why I initially went with t... read more
Air Boss Mechanical was great. They came out for my AC claim and that was taken care of. They’re usually the ones I deal with. When I call and speak to them, they're very helpful. They take care of the situation. I'm happy with American Home Shield.
A-US Air Conditioning of Texas came on behalf of American Home Shield for our claim regarding our AC unit. The tech was really nice and fast. He didn't fix it the first time but he fixed it the second time. Sometimes, the service I get from AHS is great but sometimes it's not. There have been times when things are not fixed or there have been multiple charges. Talking to a lot of people at customer service gets a little laborsome. Half the time, what they repaired breaks again and the techs come back to refix it. It would be... read more
AAA All Brands Appliance was awesome. The drain line on the condenser coil was clogged and the tech cleaned everything out real well. He did something to it where it wouldn't get gooped up again. He did a really nice job. He was on time, professional, and real thorough. He took time to explain what he did, so that is much appreciated.
One of the burners on our stovetop was not turning on. I submitted a claim to AHS through their website and found it to be pretty user-friendly. I could pick the date when their contractor would be sent out. GE Appliances came on their behalf to do the repairs and provided good service. Our stovetop has been functioning well since then.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,480 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.