American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,732 reviews
Beth Long's profile image
Beth Long 
3 years ago

Easy to use website. Speed of resolution. 

Business response:

Hi Beth, We appreciate our feedback and hope you continue to enjoy American Home Shield and the service we provide each and every customer. 

Margaret McCoy's profile image
Margaret McCoy 
3 years ago

Call for a plumber to fix a sink. They came quickly and got the problem fixed. Didn't charge me. 

Business response:

Hi Margaret. We are so happy to hear about how effectively your plumbing issue was resolved. Thank you for trusting AHS. 

David Mayhall's profile image
David Mayhall 
3 years ago

Good service and problem resolution with good contractors. 

Business response:

Hi David, We appreciate your feedback and hope you continue to enjoy the coverage AHS provides! 

James E. Adamik's profile image
James E. Adamik 
3 years ago

Quick response to service requests. Easy online access. 

Business response:

Hi James, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Greg Lontayao's profile image
Greg Lontayao 
3 years ago

very easy to take care of household problems 

Business response:

Hi Greg. Thank you for such a positive rating. We always want you to know you can count on AHS when you need us. We will do our very best to take care of your next repair need with the same ease. Thank you for trusting AHS. 

Vicky Emmons's profile image
Vicky Emmons 
3 years ago

Excellent Great Responsible everything A++++ 

Business response:

Hi Vikcy, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy American Home Shield! 

Michael Bayer's profile image
Michael Bayer 
3 years ago

took over 1 month to fix small electrical problems - after a competent technician arrived, he was done in 20 minutes 

MacEnzie Jackson's profile image
MacEnzie Jackson 
3 years ago

Promptness in addressing request. Have had problem with payment. On three separate occasions AHS has indicated payment has not been made when in fact it had. Required follow up with AHC to insure correct payments were recorded. 

VenkateswaraRao Konakanchi's profile image
VenkateswaraRao Konakanchi 
3 years ago

Over all customer service is good. But the information update require update if you call on Monday Tuesday wednesday. What happened on Monday cannot understand on wedenday. They have to update clear information for each call. 

Business response:

Hi VenkateswaraRao. Thank you for taking time to write a review. We are sorry to hear that you did not receive the information you needed when calling in. We are always working to improve the quality of service we offer. We hope to provide you with a much better experience in the future. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,732 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.