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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called the AHS to submit a claim because I had a problem with my air conditioner. Something was emailed to me that it was gonna be Summer Breeze that will be coming out for my air. It also left me with a telephone number to call Summer Breeze. They came out. They were done, but I had to have someone come out seven times. It seemed like my air would go right back out.They would tell me, "It’s fixed. We got it." Then they would leave. Two days later, my air was out again. So I had to go back through the process again of AHS ... read more
A year ago, our real estate agent recommended American Home Shield when we purchased a home because it wasn't a new one. It's old and they thought things could go wrong. I looked at the American Home Shield's line of business. I don't think it's an easy business because there are too many unknowns and it's hard to control events with these various homes they're covering.Overall, my experience is fine. Any time I spend 1,500, for example, for an annual premium and I'm getting that much value within the first year, it's hard f... read more
So far they are tops in some services such as major appliance repair and replacement. But not all local contractors are created equal. We recently hit a dead end when the assigned contractor could not complete the work and was not returning our calls. I called AHS to request a different contractor and was told that one was my only option. So in order to get the new thermostat installed, we cancelled the unresponsive contractor and paid out of pocket to buy our own thermostat and pay a local contractor to install it. This sho... read more
The contractors that came out for our plumbing issue fixed the problem. They were in and out in a reasonable time. They called right away once I sent the service order in and it was pretty seamless. So I had no problems with it. AHS reacted very quickly and I'm really happy with it. When submitting a claim with AHS, sometimes it's quicker to submit online. But I personally like to talk to a human. But sometimes I have to wait for the callback and sometimes that does take a little longer to get someone, plus you have certain ... read more
American Home Shield was recommended by a friend of mine and I’ve been with them for almost a year now. She told me she was very happy with the services and she has less stress. For her to say something like that, I take it to heart. Romano’s came for the AC and they were good.
THEY ARE GREAT TO WORK WITH. SENDS SOMEONE OUT WITHIN A DAY OR TWO
The Technician was professional; fast service
Good service and good value good on time good congratulations
I submitted a claim with Home Shield for my dishwasher. It was during the COVID stuff and it took a couple of days for Arizona Value to come out, but it was nothing bad. The tech came, ordered a part for me, and had to return. He did a really good job.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,320 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.