American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,856 reviews
Justin Cable's profile image
Justin Cable 
3 years ago

On multiple occasions, I've been able to have a repair done easily. I use the web site, report my problem and have a repair scheduled quickly. 

Business response:

Hi Justin, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Mike M Vest's profile image
Mike M Vest 
3 years ago

Every time I needed something fixed or repaired, they were there. 

Business response:

Hi Mike. Thank you for writing a review. This is so great to hear. We want you to know you can count on us when you call. We look forward to taking the hassle and worry out of your next home repair need. Thank for choosing AHS. 

Renee James's profile image
Renee James 
3 years ago

Always there when needed. Sends very good technicians to do the work 

Business response:

Hi Renee. Thank you for letting us know you are happy with our service as well as the technicians. We know how important reliable service is and we want you to know we are here when you need us. Thank you for trusting AHS. 

Girish K Patel's profile image
Girish K Patel 
3 years ago

Prompt service for repairing HVAC system in the cold weather. 

Business response:

Hi Girish, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Robert McLaughlin's profile image
Robert McLaughlin 
3 years ago

We have had several opportunities to use this service, and only 1 issue regarding a lack of communication. 

Business response:

Hi Robert. Thank you for the positive review. It is good to know that you have had good experiences when using your warranty service. I do hate to hear that there was one communication issue but we thank you for your patience and working with us. Thank you for trusting AHS to take care of your home repair needs. 

Karin Bernal's profile image
Karin Bernal 
3 years ago

The service people were good and very timely. I don't think they totally solved the problem of our fridge, however. 

Amber Reed's profile image
Amber Reed 
3 years ago

My first claim filed was easy & taken care of efficiently. 

Business response:

Hi Amber, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Hira Pervaiz's profile image
Hira Pervaiz 
3 years ago

Great customer service, respond really quick! 

Business response:

Hi Hira, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Tom King's profile image
3 years ago

Good service and good response time except when a holiday weekend is happening 

Business response:

Hi Tom, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,856 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.