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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,930 reviews
Hira Pervaiz's profile image
Hira Pervaiz 
3 years ago

Great customer service, respond really quick! 

Business response:

Hi Hira, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Tom King's profile image
Tom King 
3 years ago

Good service and good response time except when a holiday weekend is happening 

Business response:

Hi Tom, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Alisha Turner-Lewis's profile image
Alisha Turner-Lewis 
3 years ago

I have been without a stove since May 9th and I still dont have a stove. It missed the truck 1 week n the next week it was damaged 

Susan Douglas's profile image
Susan Douglas 
3 years ago

I had a big house flood due to a water heater failure. American Home Shield responded immediately. Their representative kept me on the line as she called companies in our area to get one out to deal quickly. The company that came was excellent. I was very impressed with the great service. 

Business response:

Good morning Susan, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Ernest's profile image
Ernest 
3 years ago

When they schedule they not give you a time 

MICHAEL E LIPSCOMB's profile image
MICHAEL E LIPSCOMB 
3 years ago

Professional and completed their task in a timely manner. 

Business response:

Hi Michael. Thank you for letting us know about your experiences with AHS. We strive to provide prompt and professional service for our members. We thank you for allowing us the opportunity to do that for you. 

Rhonda Williams-Beckers's profile image
Rhonda Williams-Beckers 
3 years ago

they always come within the time they schedule or sooner 

Business response:

Hi Rhonda, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Earl Thompson's profile image
Earl Thompson 
3 years ago

Reliable for the most part. Still may need to do a better job vetting some of these contractors. 

Frank M Augusta's profile image
Frank M Augusta 
3 years ago

They fulfill their purpose in a prompt, ethical and efficient manner. Then they add courtesy and pride in a job well done. Not just "good enough". 

Business response:

Hi Frank, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,930 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.