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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,507 reviews
Ariane's profile image
4 years ago

My AC was blowing but nothing was coming out. It wasn’t cooling. The contractor took 2 or 3 days to come. We weren’t priority because it was working then not working. So while it was working, we didn’t mind the wait. A.M.S. ended up putting a new fan motor in. They were awesome and respectful. We're happy with American Home Shield. 

Larry & J.'s profile image
4 years ago

Submitting claims with American Home Shield is super easy. We had American Home Shield in Mississippi as well, and the response time here in Virginia Beach is so much quicker. When our fridge wasn't getting cold enough, they sent The Fridge Guy after we submitted a claim. That refrigerator guy is amazing. We would highly recommend him over and over again. We always recommend American Home Shield. 

Joy J.'s profile image
4 years ago

Very pleased with the service I received. Very professional and customer service oriented. Repairs are 1st rate. Technician was very helpful and offered a great overview of the problems and resolutions. Highly recommend. 

Initially, icemaker and I told Savvy Tech that water was not coming out. The tech replaced the icemaker and he said that it should fix the problem even though no water was coming out. Then we waited six to eight hours to make sure ice was being made but nothing came out. So, we called them again. We requested for somebody different, but the same guy came and checked the ice maker. He said that he was not sure about what was going on so he changed a valve. But I told him again that water was not coming out but he ignored it. ... read more

David's profile image
4 years ago

Smokey's Garage Door did a great job. The technician called me before he arrived. The guy was quick, explained what he was doing, identified the problem and took care of the issue. He was masked off and all good to go. American Home Shield is great. I’m a Realtor and I recommend them to most of my clients. 

Lorraine's profile image
4 years ago

Submitting a claim to AHS has been pretty easy to do. Recently, when I submitted a claim for our air conditioner, the contractor came out right away. He did something, and then I had to call him back to do something else 'cause it stopped working again. But he was always willing and able to come right back. He was a local guy, which was good because there were times I had to wait days for somebody to come from another town or city. I am very satisfied with American Home Shield. I've had it for many years now and it's been wo... read more

Charlotte's profile image
4 years ago

I called American Home Shield and they called Quality Services. Then, Quality Services called me and set up the appointment at my convenience. When the tech came out, he said that I needed a new ice cube maker. So, he put a new one in. But it’s still not working, so he's coming out again tomorrow and I hope that this time, they can figure out why it’s not working. I'd like to have some ice with my water. Other than that, Quality Services was wonderful and awesome. I was also satisfied with American Home Shield. They were ver... read more

Lynn's profile image
4 years ago

I had a couple of leaks. One underneath my sink and the other one, a toilet. The contractors fixed them both and I didn't have any problems. They were great. I’ve been pretty happy with AHS as well. 

Meredith S.'s profile image
4 years ago

As soon as you put in a request you know what company that will be coming to your house to fix the problem you are having. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,507 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.