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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We submitted a claim to AHS because we had two bedrooms and the wall outlets weren't working. The guys that came were knowledgeable. They knew a lot more about this. To me, they nailed it down pretty quickly. Turned out it was a loose wire. AHS has been really good to us.
I am a member of American Home Shield so I called them when the air conditioner wouldn't work. Even though we had it on, it was 72 degrees in the house. They set up the appointment and Action Repair called me. They were very nice. I've had them here a few times for different things and so far, so good. American Home Shield is very reliable and they get back to you quickly. I called on a weekend and they got back to me immediately. When I used the website also, I got a phone call back at 10 o'clock at night. They’re pretty on... read more
Everything was great when the techs got here for the washing machine that had a broken door on it. Repairs come up right when you're not ready for them and having American Home Shield gives me peace of mind. They're great. I'm gonna look beyond all of the communication issues because of COVID. It was really hard to get someone live and I had to end up going through a real estate representative for American Home Shield just to be able to talk to someone in person to make sure that the claims were being handled the way I was t... read more
The contractor who came out for our garbage disposal was good. They were there for a few minutes. It just needed to be reset. It's been working fine since. I'm satisfied.
One claim that I made recently to AHS was for the compressor on my refrigerator. It was a little frustrating because it took three weeks from the time of the initial call. Usually, I submit my claim online. But I made a call on a Tuesday evening and they gave me the name of the contractor over the phone. I called the contractor in the morning. I didn't wait for the contractor to contact me. So, I called him quite early in the morning and he was very responsive. He was a lovely person. He came over that afternoon. When he rea... read more
American Home Shield sent G & L for our dishwasher. I have to test it now and I am sometimes having problems closing the door and it locking and staying that way. But I don't know if I'm putting too much in. I haven't called back because it seems like if it's empty, it’s easy to close. But if I have dishes in there, it won’t stay locked until I kind of push it a couple of times. Other than that, the service was great. The gentleman that came to provide the service was very professional, timely, and gave us some good advice o... read more
There was no hot water in my shower. I had a mixing valve that was broken. This was one of the quickest services I'd ever had as far as response time. Anywhere Plumbing called me before I even had a chance to call them and they set up an appointment. The only problem I had was that I noticed a leak in the shower about five days later, and so I called them back, and again, bang! As soon as I left the message, they came out again. As it turned out, when the guy replaced the valve, he didn't replace one of the washers that was ... read more
The contractors of AHS have been great. Shields Plumbing came out recently and he did a good job. He corrected the problem real quick. Submitting a claim to AHS has been convenient.
I told my cousin, “I got no man at home now so how am I gonna fix this mess?" She said, "Girl, you get American Home Shield." I submitted the claim online and then Home Shield sent me the people's name. I forgot to ask when they were coming out and I called a week or two later and made for appointment and they came out. Maytag came out to fix the dishwasher. He called in for the part but they didn't have the part anymore so he said they couldn't fix it all. And then, I got a paper estimate. Then I got an email saying that I ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,370 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.