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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,370 reviews
Tony C.'s profile image
4 years ago

Tech was on time and fixed the problem. Clean and professional. 

Silkay's profile image
4 years ago

My AC stopped working and I submitted a claim online to American Home Shield. I paid my $100 deductible and then their contractor, Piedmont Mechanical came out. I had to pay Piedmont 755 out of pocket for Freon. Since then, my AC has been working fine. I've been with AHS for a year now and I like that when something breaks down, they will be there for me to get things done. As a homeowner, it's always good to have security. 

Bruce G.'s profile image
4 years ago

Our experience was great, prompt, complete and resolved our refrigerator issue. Our technician was professional and friendly. Our refrigerator was dripping water inside under the Vegetable Bin. We are very happy with the service and our whole experience with American Home Service. 

Glenda's profile image
4 years ago

The contractor was good. He was professional and the service was great. He came, did what he said he was gonna do, and fixed the problem. That was my first time using American Home Shield, but so far, so good. The only thing I didn't care for is that it happened on a weekend and the person couldn't get out till Monday. It would have been nice if they had somebody that does AC on hand that did weekend work because it could get pretty hot. To have to sit in a hot house over the weekend is not fun. There are plenty of companies... read more

Bob S.'s profile image
4 years ago

Great Service, very knowledgeable, very timely. The HVAC service tech was excellent. I highly recommend American Home Shield to everyone who owns a house or condo. This service is amazing and creates a great peace of mind for the many appliances they cover. 

Joseph K.'s profile image
4 years ago

Home Shield is an excellent service. All of the workers I have used are very professional, courteous and competent. Thank you! 

Victoria's profile image
4 years ago

I've been in my home for a few years now and I have really bad luck with stuff. I don't always have thousands of dollars on hand when something breaks. Also, I just recently got diagnosed with MS so I don't work anymore. I'm on a fixed income. I've seen things like commercials on TV. So I was like, "Well, let me see if it's even reasonable." And I thought $40 something a month and $100 when something breaks are great. And it just so happened right after I got the warranty, my garbage disposal broke. That's not such a big dea... read more

Richard's profile image
4 years ago

We had issues with the dryer where it wasn’t turning on at all. I submitted the claim online and the technician made a quick fix then he ran the dryer one time and we were good. My coverage with American Home Shield is going well. That was the only claim I had so it was pretty easy. 

Antoinette's profile image
4 years ago

Overall, service with American Home Shield is great. I've been in the house for 19 years, so that's how long I've had the account with them. Submitting claims is easy. Recently, Climate Masters came out for an AC issue. The gentlemen said that the handler at my circuit breaker wasn't on. Unfortunately, it was an unnecessary visit which cost me $75 'cause all I had to do was to flip the switch in the circuit breaker.American Home Shield has some contractors that do their job and some that don't. It was a matter of you having ... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,370 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.