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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,777 reviews
Dominica Scott's profile image
Dominica Scott 
3 years ago

I had fast reliable service. It was handled within a week. They consistently sent emails and texts informing me of when the repair company would be coming and scheduled. 

Business response:

Hi Dominica. Thank you for time in letting us know how we are doing. We always do our best to provide prompt and efficient service for our members. It is so wonderful to know that we were able to do that for you. Thank you for trusting AHS. 

Melissa Flint's profile image
Melissa Flint 
3 years ago

The tech calls/texts prior to arriving so we are prepared for the visit. He is always friendly, efficient, and cleans up after himself! 

Business response:

Hi Melissa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Milton Spaulding's profile image
Milton Spaulding 
3 years ago

Very positive responses and experiences. Always have friendly courteous repairmen. 

Business response:

Hi Milton. Thank you for letting us know about your positive experiences when reaching out to our company. We are so delighted to hear that you have been pleased with the service technicians. Thank you for choosing AHS. 

Maydine Hill's profile image
Maydine Hill 
3 years ago

The first time I called about a cash option I chose, the representative wasn't helpful. I call back July 7 and had a much better experience. The first person listened and referred me to another department/person, who was helpful in submitting needed info that was required for the cash payment option I choose to be processed. I'm grateful. Thanks 

Karen Ford's profile image
Karen Ford 
3 years ago

Have always been veru accomodating. Have had AHS since 1998 

Business response:

Hi Karen. Thank you for letting us know about your positive experiences when reaching out to our company. We are so delighted to hear that you have been pleased with the service we offer. We look forwar to working with you and providing you with great service for many more years to come. 

Angel Rosa's profile image
Angel Rosa 
3 years ago

Having AHS had been important to have in a new old house. The respond is fast and good. 

Business response:

Hi Angel, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

David Unsworth's profile image
David Unsworth 
3 years ago

Made a call and they had someone out early this next day. 

Business response:

Hi David, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Javier Briseno's profile image
Javier Briseno 
3 years ago

They have been really good over all this last time I'm still waiting for my cooktop range and it's been 5 months or more 

Charles Langley's profile image
Charles Langley 
3 years ago

Always so quick to get a vendor/contractor out to check out the issues. 

Business response:

Hi Charles. We do our best to provide our members with prompt and reliable service for all your repair needs. We thank you for trusting AHS to provide you with warranty coverage you can depend on. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,777 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.