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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lasseigne's Heating and AC was very professional and thorough. I submitted my claim online and this was the second time that they came to my house. They took care of my problem and seemed to be honest. Their tech did an excellent job and I was extremely happy with him. American Home Shield has been fine and I've kept them for peace of mind.
I would recommend American Home Shield. Getting a warranty was discussed with the Realtors and they decided to throw the warranty in along with the purchase price of the house. It's paid for a year, and we will be renewing it when the time comes. My wife did a service request online and then we had a scheduled appointment when the contractor was gonna come out. When the guy from Sears came, I was not there, but my wife said he was super nice. He was thorough with the whole situation and he found out what the issue was within... read more
Submitting a claim online to AHS was fairly easy. It was very operator-friendly. The contractors that came out recently for our issue did a good job. I'm a Realtor and I've had good success recommending AHS for my clients as well.
R & R Electrical came out and changed the light bulb in the front door patio, and the upstairs door patio. The tech also worked in the garage where he replaced the long bulbs that go in there. We have an electrical outlet outside and he changed that as well. I haven't tested the outside electrical yet, but everything else is working good so far. I'm going on my third month and I don't plan on getting rid of AHS. The guy they sent out was awesome. He's willing to educate, point and show, and give different knowledge on some t... read more
We had coverage when we purchased the home and this is our second time around with AHS. We're just shy of one year this time. It's an insurance policy and so far, so good. We've had two claims. The first one, we had an icemaker go out in a refrigerator then there's another one where my washing machine stopped spinning. The Sears technician showed up but he called and said it was not repairable. We did a cash-in-lieu replacement instead. I had to provide the receipt for the new product. Plus, I had to hire a plumber to instal... read more
Hello: We purchased a house just over a year ago and our Realtor purchased us an AHS protection plan. We were glad that he did because we have had some issues with the house since our purchase and we have used the plan which in the long run has saved us hundreds of dollars in repairs. Our review of the other parts of the American Home Shield is very good in most sections. However, we just had to call in and ask for service on two separate things in our home. AHS was quick to assign one of the jobs to a company that has been... read more
I liked that when we call them, they get the right person that does the particular job, and then usually I hear from them within hours. It's very easy to submit the claims online. We put in a claim when the hot water dispenser of the kitchen sink wasn't working. The tech came out and it was working. He turned it on and the water was hot. But when he left, we realized it was hot, but it was not as hot as it was supposed to be. The tech said that if we had any issues to let him know and they would come back and replace it. So ... read more
When we contact American Home Shield, right away, we’re told who our contractor is gonna be. Sometimes, we have issues with trying to get in touch with them or them reaching us, but I don’t think they can control that. The contractor came out when we had no AC in over 100 degrees. It seems like we always get the same gentleman. He is a really nice guy. He showed my husband where the problem was and fixed it within just a few minutes, then he was on his way.
Response time was good. Parts were ordered and that took a while. Technician was excellent. Knowledgable and very courteous. Was extremely happy overall. I will definitely recommend Home Shield to my family and friends.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,375 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.