American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,761 reviews
Camille D Barbosa's profile image
Camille D Barbosa 
3 years ago

The turn around time to replace my defective range was very fast 

Business response:

Hi Camille, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Latia Brown's profile image
Latia Brown 
3 years ago

Been great with every call and fixing problems 

Business response:

Hi Latia. We are so happy that you took time to let us know that your repair needs have been taken care of so effectively. We look forward to working with again and providing you with great service. 

Juli Horn's profile image
Juli Horn 
3 years ago

they do send out technicians but wont just let the technicians fix properly. we usually have to call them out several time, and its not the service companies fault it is AHS. 

Linda's profile image
3 years ago

The work we’ve had so far was good, however, I have a problem with paying $100 for every service call. I‘be had other appliance coverage and did not have pay a healthy maintenance fee. 

Aja Van Dyke's profile image
Aja Van Dyke 
3 years ago

They've helped me with my appliances and systems. 

Business response:

Hi Aja, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Eric Dee's profile image
3 years ago

The rate I have been charged for house visits is too high. 

Armand Figueras's profile image
Armand Figueras 
3 years ago

Excellent, technician was knowledgeable and prompted resolved the problem with my central air conditioner unit 

Business response:

Hi Armand, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Bob Jones's profile image
Bob Jones 
3 years ago

The job was completed and no problems. Technician was knowledgeable. 

Business response:

Hi Bob, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

An Oskarsson's profile image
An Oskarsson 
3 years ago

All of our home repair issues have been successfully resolved by American Home Shield. The techs have been knowledgeable and capable and nice. The biggest negative is that service takes longer to be scheduled than if hiring service normally, and our dishwasher replacement took a very long time. However, we think that is to be expected for home warranty service. The main thing is that repairs have been successful. I love the website and the ease with which to put it a service request (no more holding on the phone!) and it see... read more

Business response:

Hi An, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,761 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.