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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My heat pump or air conditioner this time of year was sporadically working and sporadically not working. Island Breeze came to check that out and they did an awesome job. They were very professional too. They immediately identified the problem was the thermostat and they changed that out and got everything working. One other thing, this is the first time I've done a claim online and it was awesome. I'll do it online from now on because that was a lot faster than the last time I submitted one on the phone.
I had a good experience with Mr. Plumber. This is my second time with Mr. Plumber because I had another issue prior. The job isn't over yet. He's supposed to be coming back to fix one of the issues that were ongoing. There were three issues he came here for. He fixed two of them. Not really to his fault because it's a part thing and with the whole COVID thing going on, stores aren't open and things are hard to get. But the guy's a professional. He knows what he's doing. He's been doing it for a while.When I put in a claim wi... read more
AC Wizard came out because the AC was not cooling. Submitting the online claim was easy and then we just got an email after we submit it. The AC is cooling now. Overall, it was a good experience.
Had a great experience w/ American Home Shield (AHS). Our A/C suddenly stopped working. We contacted a trusted, local A/C repair firm. In parallel, we contacted AHS to begin working the repair/insurance claim process. So, AHS also sent out a repair firm to review the situation. The firm that we called, stated a full replacement was needed at cost of $6800. The AHS dispatched repair person reviewed the situation... and diagnosed a $5 replacement part was needed. And, the AHS referral was correct. The AHS repair technician sav... read more
Exellent Service and professionalism. Prompt response and punctuality. highly recommended.
The system was still working off and on, so I called for a follow-up. The tech from All Temp Mechanical came out a day and a half later, at the end of his workday. He replaced a capacitor and another part, and he was done in about an hour and a half. It seems to be working fine now. With AHS, if something goes down, I usually get a fairly fast response. And it is also a fixed cost, except for the stuff that they had to put in which was very expensive. But, other than that, I like the coverage.
We had something broken on our pool pump and when we placed the service request, we had to wait for an hour and something on the phone because I was not able to use the website to do it. Other than the phone issue though, we are happy with the services we received. After receiving the phone number for Element Pool Repair, I called them. The guy over there told me to send them pictures with my pool pump so he could go ahead and have the tools as well as the parts that they had to be replaced with ready. We had a great experie... read more
They are very good in sending somebody if something happens. We had one dishwasher problem and we got the part but it didn't fix it. Once we figured out what the problem was, we got it fixed pretty quickly, but it took a second there. But with my plumbing issue, it was fixed quickly. The plumber had the right tools. But the only thing is that AHS doesn't have anybody on their list that can fix a beverage refrigerator. Other than that, I’ve really enjoyed the warranty. I highly recommend it. These guys are on the spot. Their ... read more
We've had a number of different claims with American Home Shield and different people have come and all of them have been professional, helpful and they have done a good job. Mr. Appliance is one of the best we've had. Strong's Appliance Repair out of Cleveland was also very good and very professional. We had to take apart the old refrigerator to get it out. They don't usually do installation and they came because they couldn't find anybody who wanted to do the installation. They sent enough people, they did not tear up the ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,373 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.