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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The turn around time to replace my defective range was very fast
Business response:
Hi Camille, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Been great with every call and fixing problems
Business response:
Hi Latia. We are so happy that you took time to let us know that your repair needs have been taken care of so effectively. We look forward to working with again and providing you with great service.
they do send out technicians but wont just let the technicians fix properly. we usually have to call them out several time, and its not the service companies fault it is AHS.
The work we’ve had so far was good, however, I have a problem with paying $100 for every service call. I‘be had other appliance coverage and did not have pay a healthy maintenance fee.
They've helped me with my appliances and systems.
Business response:
Hi Aja, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
The rate I have been charged for house visits is too high.
Excellent, technician was knowledgeable and prompted resolved the problem with my central air conditioner unit
Business response:
Hi Armand, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
The job was completed and no problems. Technician was knowledgeable.
Business response:
Hi Bob, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
All of our home repair issues have been successfully resolved by American Home Shield. The techs have been knowledgeable and capable and nice. The biggest negative is that service takes longer to be scheduled than if hiring service normally, and our dishwasher replacement took a very long time. However, we think that is to be expected for home warranty service. The main thing is that repairs have been successful. I love the website and the ease with which to put it a service request (no more holding on the phone!) and it see... read more
Business response:
Hi An, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
American Home Shield has a 4.8 star rating with 95,761 reviews.
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.