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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Plumber arrived in the promised time frame. Repairman was very courteous. One pipe under the vanity sink had to be replaced and the shut off valve for one of our outside faucets had to be replaced. Plumber completed both jobs quickly and explained what he had done.
Very good and professional service that I would recommend to any homeowner.
The other day, I just bought a new house and Economy Lock & Key came out and changed all my locks. American Home Shield has a little online portal to use, and that was really nice. It was really easy. They picked out somebody. Then they were sent out. The people who came out were so nice. It was a lovely, married couple. They were super-fast, very professional, and they were very careful too with COVID. So, I appreciated that. They both wore masks. They both have hand sanitizer, and they stayed away from me, which was good. ... read more
I thought I smelled some gas on the hot water heater. So, I made a claim online and American Home Shield's website was user-friendly. They gave me a time when to expect the contractor out and it was pretty quick. I also had a good experience with the techs who came out. I've read that there were some reviews that weren't so good about it, but they were fine for me. They checked out everything and patched up where there was an error. It was a matter of safety and it was taken care of. And since the service, the hot water heat... read more
Active Appliance Service came out and made the repair on the refrigerator. It is working now and it seems to be holding its coldness status. It took like three weeks for them to get the repair part in, but once they were able to come in, they were able to do the repair quickly. I'm happy. The AHS coverage is excellent. They repaired that refrigerator for three times now. I was just hoping that maybe they would consider telling me I could replace it because I feel like I keep calling them to do the repairs.After they got the ... read more
The plumber from SAP is very good. He came out and fixed our issue. He needed to come back to fix it again because of the same leak and then as a continuation of a different company's work. Both times were excellent.
A few of the techs we’ve had have just been okay just by the way they communicate. But that’s why the last one, I felt, was exceptional. You can tell that some technicians are better than others. The AT Appliances tech did a very good job on our dishwasher. He was our best appliance repairman from that company that we’ve had. They were timely and responsive. The problem was fixed. Then the part came in, he came back out and just took care of it. He was good because he knew exactly what the issue was.The dishwasher wasn’t wor... read more
Very professional and processed my claim in a timely manner. My service guy was great. Mask on and quick and efficient. Thanks for a job well done. I would most definitely recommend American Home Shields.
Quick response and completed repair quickly once part was received
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,375 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.