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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,808 reviews
Mary Depasquale's profile image
Mary Depasquale 
3 years ago

We have had to use a few times and always had fast response, excellent service and reasonable cost! 

Business response:

Hi Mary, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Barbara Randall-Smith's profile image
Barbara Randall-Smith 
3 years ago

Fast and Reliable service. Great customer service and quality technician referrals. 

Business response:

Hi Barbara. Thank you for taking time to let us know how we are doing. We always do our best to provide prompt and efficient service for our members. It is so wonderful that we have been able to do that for you. Thank you for trusting AHS. 

Kenneth Seidelman's profile image
Kenneth Seidelman 
3 years ago

From website to filing and working through claims. Notably better than the others 

Business response:

Hi Kenneth, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Greg Pearson's profile image
Greg Pearson 
3 years ago

We LOVE the insurance and the process. We just don't always love the repair teams and the lack of speed. We can wait days for resolve. We also often feel they lack access to appropriate parts and that the repair is not always that great. Talking to a human at your end is painful and frequently not helpful. 

Tom Glenfield's profile image
Tom Glenfield 
3 years ago

Professional service from Am Home Shield and the vendors they supply 

Business response:

Good morning Tom, We appreciate your feedback and hope you continue to enjoy American Home Shield and the contractors we provide! 

Deborah A Biggers's profile image
Deborah A Biggers 
3 years ago

the repair sent out was very professional , and the person I talked to at AHS , was very helpful and answer all my questions 

Business response:

Hi Deborah, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Michael Vogel's profile image
Michael Vogel 
3 years ago

They are good with their coverage and always get a tech assigned quickly. 

Business response:

Hi Michael, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

donna Bocrie nicholson's profile image
donna Bocrie nicholson 
3 years ago

Excellent customer service and contractors - I am so pleased 

Business response:

Hi Donna, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Glenda Gillis's profile image
Glenda Gillis 
3 years ago

Prompt service, courteous and efficient. 

Business response:

Hi Glenda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,808 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.