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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I submitted a claim to AHS because the garage door opener wasn’t working, so it needed a new door opener. The contractors fitted a new door opener. They were in and out very quickly. They were very professional. Everything is fine at the moment. We're also very pleased with AHS. Everything that was covered, they worked on very well. We've also had no complaints.
Great service that is easily accessible. Every issue that I have submitted has been handled quickly and without any questions or hesitation.
From start to completion of the problem with my air conditioner the communication was very good from Home shield. They notified the local service company who reached out to me immediately. Luckily it was not a major issue. I'm not sure how much Home shield would have covered if I would have had to put new system in. I didn't bother to research that at the time.
My air conditioner was blowing hot air. I called Home Shield like I always do and talked to a very nice lady. She told me that it’s a long wait because it’s the season and the whole nine yards. But Aaron Plumbing & Heating was able to come within 24 hours and fix my AC. They were really cool people. They had their masks and their booties on and they respected and came through the bottom instead of through the top. They didn’t have any problem with that. And they did the job in half an hour. But the unit is making a whistling... read more
The plumbing company was great. I had to get a hot water replaced, so it took them a few days to get that in and then they installed it right away. I did have to pay 460 out of pocket for different items, which I wasn’t expecting, but I covered that. Overall, Home Shield is pretty efficient. But I would evaluate the annual premiums.
The blower motor on my furnace was bad. I submitted the claim on the computer and their website was okay. However, it assumed that I did not know what was wrong with the furnace. It could’ve asked me if I knew what was wrong with it. Nevertheless, the guy from Majestic Custom Heating & Air was excellent. He put a new blower motor in. Here in Minnesota, it is over 90, which is hot. So, I had one day that I could check the heat before I turned on the air condition, and it didn’t appear that the heat worked. What concerns me ab... read more
So worth it! The service request system is so easy and all the service providers Have been snacking and fixed my issues. I will always have a home warranty with American Home Shield.
The water was sitting in the bottom of the washing machine. It wasn’t pumping out. I called American Home Shield and talked to somebody. It was right after the COVID stuff when things were kinda just opening back up so it was gonna be a week out. I ended up waiting that week for B A Distributing to come out but they were awesome. I was very impressed with them. I felt terrible because I didn’t think anything about the water sitting in the bottom of it and stagnating. It smelled terrible. But the tech said it was okay and he ... read more
People shopping for their first home warranty should consider all the options. It's expensive to have somebody come out and give you an estimate. I also call to put pen to paper. My washing machine all of a sudden stopped in the middle of the last spin cycle and was smoking. Submitting the claim to American Home Shield was extremely easy and Colorado Residential Services were completely professional. I was extremely happy with the service and the time period. We've had them in the past. Years ago, I had a bad customer servic... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,731 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.