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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The issue was something to do with some type of valve. On Time Plumbing & Heating came out and the guy explained everything and was able to repair everything. Everything has been perfect since then. There are no differences in the temperature of water now like before. The unit is as good as new with no issues. I've been with American Home Shield for a couple of years and I love it. I’ll never own another house without the coverage that I have from American Home Shield. I’m actually getting ready to move and I would have to s... read more
The technician from Emerald Coast Air was able to do the repair in one day. He showed the part to me and once he put that in it, then the unit started working again. So far, everything has been working fine. But I've been with American Home Shield for about 10 years and the service is not as good as it was before. I had to fight just to get another refrigerator and I just got that last Friday. I was out of a refrigerator for three and a half weeks. So the way they handled the refrigerator system wasn't right. But other than ... read more
AHS is good. CNJ, which came to do the plumbing, was fine. They communicated well with me. But I had a problem with another company. The person that was here was very rude to my husband.
American Home Shield got somebody here as quickly as they could for my AC issue. As soon as the tech from Climate Heating And Cooling walked here and told me what was wrong, he pretty well knew what was going on. He had another guy with him who was a trainee. They went through all the checks and points, and services, and made sure that what he thought it was was what it was by running pressure tests and things like that. Then what we came up with was the fact that we were low on Freon. He had to put a couple of pounds of Fre... read more
I used to sell real estate and everything that American Home Shield offers to a client is better than most so I got them. When I had a claim for the air conditioning unit, the gentleman that came out was wonderful but the woman who answers their phone is horrible.
The AC was making a horrible noise. I called Home Shield and they set it up and gave me Sierra Mechanical Services' number. They said I could either wait or I could call them directly and I called because we were approaching a weekend. It had been pouring rain and they were behind, which I get. I asked to be put on a list of if there were any cancellations and they agreed. Then, they came out two days before they were supposed to. They did a great job scheduling and getting us taken care of.The techs did exactly what they ne... read more
United Air Temp fixed my clogged toilet on the spot. I gave AHS a call and I spoke with a live person who was helpful. It was the weekend, so once it was over, they reached out to me next day, like Monday. The contracting company call me when they were 10 minutes away. And one time, they called me earlier because the job before my appointment was done early, so they asked me if it was okay if they could come early, if I was available or not. So, it was good. They were very professional and they came on time. Since then, the ... read more
The guy came out and did the job. He was polite and very efficient, but when he wired up the air conditioner, he left a couple of wires on top of the unit that weren’t up there before. We were worried that the sun and the weather would deteriorate the electrical wires that he left up there, so we called back to the company to find out why he left the wires up like that and they assured us that it was going to be fine. Other than that, it’s staying cool and everything is working great. The bearings in the motor were wobbling,... read more
We bought our American Home Shield home warranty when we bought a house. My friend also talked me into it. I had Sears and I wasn't happy with it on certain appliances. When I made a claim for my icemaker, American Home Shield assigned it to Sears to fix it. This time, they had somebody who was able to do it. The tech put in a new one because the icemaker wasn't working at all. It couldn't be fixed. The one I have now has worked perfectly.I also have a second home at Clearlake and American Home Shield did a good job up there... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,731 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.