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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Grady's Air was sent out by American Home Shield for an issue I had. When the tech came out, our unit wasn't cooling again. He did a great job. They really are really cool and very professional people. I was very impressed with their service. When he came back out the second time, the issue ended up being the shutoff on the side of the house. There's a breaker right by the AC unit and the tab was just old on it. When the tech pulled it out, it came off. When he replaced that, everything came right back up like it was suppose... read more
I have American Home Shield on two homes and I’ll probably continue to put it on any home that we need to. It’s convenient for those that just aren’t handy in the least bit so they can just call or schedule somebody. Typically, AHS takes care of it within that first $100 service call. Very rarely have I had to pay on top of that. I think it was for electrical stuff one time. Also, my mom is older, so it gives her peace of mind knowing she can just call and get somebody out there. It's just that I don’t think I understood the... read more
The salt for my chlorinator stopped working and I submitted a claim to American Home Shield through my computer. Their website works fine but AHS needs to have more people on their telephones. It takes forever to get through to anybody. Plus, when I have past claims, I can't get a hold of anyone. For my chlorinator claim, AHS sent Splash Pool Care and the tech they sent was great. He checked my chlorinator and thought it was okay but then it wasn't. Regardless, he fixed it in the next couple of days. Splash has repaired a co... read more
American Home Shield is the best!!! . I contacted AHS due to an a/c unit problem and they had someone at my home within 24 hours. Mikes Clean Air, LLC kept working until the issue was resolved. From the representatives at American Home Shield, to the repair technicians at Mikes Clean Air, LLC. Thank you!!!
I’ve used AHS several times and they have always been responsive. In most instances they have completely resolved to problem to my satisfaction.
The ice machine stopped all of a sudden. My wife submitted the claim and the contractor did a good job. The guy who did the installation was fine. He was professional.
My air conditioning wasn't cooling. The technician who came here told me something about some part that he needed to replace. He fixed it and then he cleaned the coils for me. He said they were dirty so he fixed that too. Having American Home Shield is easy and convenient, too. I didn’t have to do much. I just called them and then that day, the contractor came out and fixed it, so it’s nice.
We've been delighted with our decision to purchase American Home Shield coverage for our home. Every required repair has been handled professionally and efficiently by an AHS contractor. Replacement items have been of the quality we would have selected ourselves. Best of all, the AHS service representatives respond with a sense of urgency to our needs. They take our issues as if they are their own personal problems and go out of their way to make everything right. In a time of lowering levels of service, AHS provides old-fas... read more
I'm highly satisfied with American Home Shield. One time, my ice maker stopped. I tried different things and it did not work. I submitted a claim to American Home Shield online and their website was amazing. They sent a person who tested everything. He said there was a problem with the water line as the water pressure was not enough for my refrigerator to make ice cubes. He went back and sent someone from Allstate Plumbing Colorado. The plumber came and changed my valves. He did the water line as well and the ice maker still... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,733 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.