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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Got the job done! Went beyond the call of duty to find the right dryer to replace our broken one. Wasn't easy during supply chain issues.
Business response:
Hi Marsha. We really appreciate your feedback. It's so good to know you were able to get your dryer replaced and have your service needs met to your satisfaction. Thank you for choosing AHS to take the hassle out of owning a home.
Took more than a week to obtain contractor and finish the job. Right now, I'm disputing the fees that were charged for services not rendered. Company mentioned that credit will be issued 5 business days, and I'm still waiting at this time.
I had problem with leaking garbage disposal it was promptly replaced
Business response:
Hi Robert, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Customer service was great. Not happy AHS sends out under qualified technicians that do not even have a BB rating.
They promptly assign a contractor to address the issue
Business response:
Hi Jill, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
AHS takes care of any problem I have when it occurs. There is no delay, my satisfaction is guaranteed, and the customer service is superb
Business response:
Hi Cary, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
I've only had one bad experience w/your company. It's been since resolved and I always refer your company.
Business response:
Hi Nikole. Thank you for your feedback. It's great to know the issue was resolved to your satisfaction. We understand how important it is to provide you with service you can count on. We are so glad that you chose to be a valued member of AHS.
This is a legit company I had my HVAC system to go out and they covered a NEW HVAC SYSTEM because mine was too old to repair and they could not get the parts.
Business response:
Hi Brenda. Thank you for letting us know about your positive experience. It is good to know the issue with your HVAC system was resolved. We are so glad that you are finding the value in being a member of American Home Shield.
I need people that answer calls to understand what am saying. A better trim around on coming out to your house
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 141,016 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.