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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,017 reviews
Charisma Douglass's profile image
Charisma Douglass 
3 years ago

Excellent thus far. I have had no problems using AHS. Sometimes the reps are a little difficult to understand, but they get the job done. 

Business response:

Hi Charisma, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Michael R George's profile image
Michael R George 
3 years ago

New hot water heater was installed quickly and without complications 

Business response:

Hi Michael, Your feedback regarding your recent experiences with us is greatly appreciated. We hope you continue to enjoy the quick resolution we providedto your hot water heater repairs. 

Art Maxwell's profile image
Art Maxwell 
3 years ago

Its been great. Service was reasonably fast and solved our problems. 

Business response:

Hi Art, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Tom's profile image
Tom 
3 years ago

We have had a tough time with AHS and their chosen service provider. It took months to resolve an issue with our ice maker. In the end, AHS replaced our refrigerator. For that we are Grateful. However, A&E is really pulling AHS down. 

Business response:

Tom, thank you for your feedback. We value your opinion and appreciate you taking time to let us know about your experience. I am happy to hear the issue was finally resolved. We look forward to providing you with a better experience for your next repair need. 

J. Thompson's profile image
J. Thompson 
3 years ago

Always dependable and always has professional companies that comes. 

Business response:

Hi J. Thompson, We love to hear when we have provided professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

RODNEY R BOYCE's profile image
RODNEY R BOYCE 
3 years ago

I purchased my home almost 30 years ago and I have been a customer for most of that time. I have never had a request rejected nor service refused. All of my expectations have been met. 

Business response:

Hi Rodney, Your patronage over the past 30 years is more than appreciated. We hope you continue to enjoy AHS and the service expectations that we have met. 

Patricia Kierig's profile image
Patricia Kierig 
3 years ago

They have always been very helpful with my husband being disabled 

Business response:

Hi Patricia. Thank you for letting us know about your positive experiences when reaching out to our company. We are so delighted to hear that you have been pleased with the service we offer. Thank you for choosing AHS. 

Patricia L Schreiner's profile image
Patricia L Schreiner 
3 years ago

The response time on my first claim submitted with AHS was excellent. A very reputable local contractor responded as promised, and the service tech was very professional & efficient - resolving the issue with my 9-yr old refrigerator, which required a new icemaker to replace the original that has been leaking. 

Business response:

Hi Patricia, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Donald Coleman Jr's profile image
Donald Coleman Jr 
3 years ago

Very helpful and reliable and very fast. longtime customer 

Business response:

Hi Donald, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,017 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.