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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
To date, every issue I have had they have been exceptionally prompt, easy to do business with, follow up from a quality and or satisfaction standpoint and even gave me money back that I thought was owed. I've had my warranty with them for 12 years now.
Nice service to have when owning a home. If you don't have thousands or even hundreds of dollars to spare for a broken down washer, dryer, oven, water heater, or another household applicance at a moment's notice, then American Home shield is for you! We have had it for 4 years, and if something happens, I'm calm, cool and just submit a work order to AHS and we have a qualified repair service provider at our door in 2 days or less. They'll either fix it with new parts, or you'll have a new one installed. Fixing the broken one... read more
It's easy submitting claims with Home Shield. I do it online or over the phone. I had a claim where BB Lewis came out and they were great. They did everything on time.
The AC was running all day long and it wasn’t staying cool all the time. I placed my claim for it and I. got a call the next day. The tech from Jungle Cat thought it was freon, but it only worked for less than seven days. Then the tech came back and said that the compressor was bad and it took another four days to get that order in. Other than that, Jungle Cat was good. They communicated via text, through an app, or called us if they had a delay or had issues finding the house and they seemed to always be very polite and cle... read more
Our air conditioning was not working. It was not cooling out the house, and so I filed a claim with American Home Shield. They assigned it that night to Austin who later on called me the next day. They were on time, friendly and professional. The issue was a compressor that was out that blows the cold air, so he replaced it. Everything is working fine now. I have had American Home Shield for three years and three months now and I continue my coverage with them because everything was good. There was, however, only one occurre... read more
Submitting a claim to American Home Shield has been pretty easy. For my last one, their contractor Clovis Heating and Cooling did a great job on my AC issue.
Wonderful experience. Company was professional and timely. They made sure I had a functioning A/C by the next day. I was very pleased with the service I received. Douglas mechanical went out of their way to accommodate me.
My AC unit completely went out. Fast Response Heating and Cooling came and they were great. I was satisfied with them. I wasn't given a window as to when to expect the contractors out and that was the worst part but I like that when piece of machinery goes out, you just pay the premium and it gets fixed rather than having to go spend 6,000 on a new AC unit.
Everything went well with my recent claim with AHS. The contractors had prompt service, they fixed the problem and answered a lot of my questions. I'm very satisfied with my coverage with AHS as well. It's also been very easy submitting a claim.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,667 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.