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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sometimes, I wish that the service would be faster. Sometimes, when you make the claim, the contractors may not get it until 24 hours after. Then the contractor may not schedule a repair for another 24 hours. And if you have a weekend in there, it can be difficult, particularly in hot Houston with no AC. However, AHS's website is simple and easy to use. The interaction and service provided by the contracting team were fantastic. It was some of the best I’ve seen. My upstairs AC unit fan was not operating, but everything has ... read more
I had an issue with my dryer as it was not heating even though it was running. American Home Shield assigned my claim to D & J Appliances and a gentleman called. He was very prompt in coming and letting me know he was on his way. When he came, he knew what the issue was right away. He turned my dryer upside down and, evidently, it was the heating element that had totally burned out. He had the part in his truck so I was very pleased. He went out to his truck, came back and installed the part then told me, "You're in business... read more
My stove and oven wasn't working so I called American Home Shield to file a claim and they were very knowledgeable. They helped me. They got everything scheduled out for me and sent me a follow-up as to what company was going to come out and that they would be reaching out to me. The technician from Calvary Appliance Repair gave me a window of time but he also said that he knows I work far and that he will call me with a little bit extra time to let me know he was coming so I don't have to wait around. He was very helpful, v... read more
There was a time when my AC wasn't cooling the house. I submitted a claim to American Home Shield and their contractor Advanced Heating came out multiple times. The first time they did, they thought the issue was one thing and said they would have to come back again. Another tech came out and he said the issue was a different thing. They had to order parts and came out again to replace the second issue that they mentioned. Plus, they also filled my AC with coolant. Within a week, the AC wasn't keeping our house cool again. T... read more
My first repair request with AHS. I am very happy with the company that they sent to my home. Great service. I will recommend AHS to everyone.
American home shield has been great to work with and I have no problem giving them a five star rating.
The air conditioning wasn’t working properly, and AHS had someone put freon in. And recently we have a leak in my shower and AHS sent a plumber to look at the leak. He couldn’t find anything at the moment, so we have an open hole in my kitchen because we need to use the shower to see where the leak is coming from. I like that I can get someone to come in. And so far both of the companies that have come in have been good companies. I like that about AHS. But what I don’t like is that I would call up and have to wait on hold f... read more
A Wisdom Electric Co. was super great. We had an outlet that didn’t work, and the tech opened it up and fixed it. We had two other claims with American Home Shield as well. One was fixed and the other one didn’t work, and I just gave up on it. Apart from that, it's super easy to submit claims and I’m thinking about renewing. Their yearly rate is reasonable and their service is good. That combination makes them a really good company. They’re awesome. Although I didn’t get to meet one contractor, everybody else sent out was gr... read more
excellent customer service , putting in the water heater. and finished in good time and made sure that it was working properly and explained what to look for on the digital light of what the colors might happen and call the plumber if there is a problem.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,663 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.