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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I placed an online request for service one day, and received a call from the HVAC service the next day. The problem was rectified quickly and to my satisfaction.
Home Shield stands behind their promotions. I've had Home Shield over the years in rentals and homes I've purchased. I've used them in the past and they have been responsive, and I've not had any major hassles with them over the years. The technician seemed to know what he was talking about. It ended up that my issue was not with the unit itself. The unit is working great. The vibration is in the wall. But Home Shield would not cover the required work so I had to pay out of my pocket back to Vail to get that done. But I'm sa... read more
Our Air Conditioner stopped working. AHS made it quick and easy to repair! I am so happy! The tech was so professional and they kept in contact with me during the whole process. It couldn’t have been any easier. Thank you so much!
The convenience with Home Shield is awesome, having to just call one place for whatever the problem is. And they’ve already got the people so we don’t have to take the time to research and pick out who’s the best. It’s so convenient to be able to call and they take care of everything from there. GE has been out a few times and we had a tech who came out for everything. He was incredibly helpful and pretty quick.
I purchased my AHS coverage in 2010, and everybody that I known is saying “10 years is basically the limit on everything. So, get covered so that you don’t have to worry.” I’m also retiring, so I want to make sure that I have access to resources. And so far, so good. My AC was freezing up and it wasn’t putting out any air. And originally, it had overflowed upstairs in the attic so, I cleaned that up myself. And by the time the tech got here, it had thawed out, but I had not been using it. He said that the Freon levels were o... read more
Great service and very timely. Repair person was very professional and did a great job. Parts were ordered and it didn’t take a very long time to finish the job. I would recommend AHS to everyone.
We are totally satisfied with American Home Shield and that's why we have renewed our contract. I filed a claim online for an appliance issue and the website was good. The washer was not working properly. There was still water and the dryer was not drying the clothes completely either. It was still damp in the dryer. High End Care came out and the technician fixed the issue. It was beautiful. It was fantastic and so far, the washer and the dryer are good.
Nonus came out and they had to put some refrigerant into the AC unit. And then they came out a second time. Submitting the claim to American Home Shield was very easy. Customer service has always been good. They are straightforward. The contractors are very professional. They come into your house, they do the work, and they don’t make a mess. They clean up behind themselves too. Overall, AHS is a great company to have. They are there when you need them, and it has been working for me. I’m glad that I had the service.
AHS is a little overpriced, but it's okay. I pay them then they do the work for me. Submitting claims with them is pretty easy. The tech who came out to fix some toilets were on point.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,480 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.