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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,480 reviews
Elizabeth's profile image
4 years ago

The air conditioner would turn on briefly and then stop. The technician was nice, polite and professional. We had no issues and the problem was resolved quickly. We’ve been with American Home Shield for 10 years although we might not have had them for a couple years in the middle. I like that having the coverage with them is convenient and easy. Everything’s great. 

Samantha's profile image
4 years ago

American Home Shield is affordable and the responsiveness is very fast. Most of the time, we hear within 24 hours and it hasn't gone past that. They set up an appointment and they usually get us in within about a week and so we know what to expect. We've used them a couple of times to fix some issues with our appliances and it has been very easy and everyone that we've used so far has been very polite and nice. Everything went great with Sears. They were able to fix everything pretty quickly and the guy that came out stayed ... read more

Kristie's profile image
4 years ago

We have several rental properties and use AHS not only for our own home but for several rental properties as well. We use it about a couple of times a year and most of the time, we're really happy with how everything turns out when we use them. 

Submitting my claim with AHS was really easy, especially doing it online. However, it was a little difficult finding a provider that was available right away because I guess a lot of people's AC units were out at the same time. I had to call in order to find a different company to come out than the one that I was originally given online. AHS should have more options when you file a claim. It was one of the hotter days and the air just wouldn’t kick in. I could hear something, but no air was coming out of the vents. They dete... read more

Rebecca's profile image
4 years ago

Kyka Tech was fantastic. The tech was amazing. He was very professional, fast, and very clean. He didn’t leave a mess. I would highly recommend him. 

Sean S.'s profile image
4 years ago

I have been with American Home Shield for like 3 years and used it on several occasions. I haven't used it for about a year but noticed you had a notification a tech was on their way with a name as well. I wish that if there was a company I like that's in the American Home Shield family that the website would let me choose them. Or maybe a list of local companies in my area so maybe I could choose. My only complaint is the company that was picked to come out did not do residential calls on the weekend. Well my AC went out on... read more

M M.'s profile image
4 years ago

The company is professional and prompt when getting people to come out to the home. We just moved here a year ago and now we are settled we finding things that have been neglected. I've been with AHS for 2 years this year. Highly recommend 

Thomas's profile image
4 years ago

I’ve used a lot of different warranty services and American Home Shield is always the most dependable. Also their contractor was good. 

Mary's profile image
4 years ago

We've had American Home Shield for a couple of years. I have three different ones. I have one for myself, one for my son’s house and another one for my husband’s daughter’s house. Because we know that if they have a problem, we’d be the one’s footing the bill. My stepdaughter has replaced a washing machine with it, and my son had a water heater go out and they paid part of that. We’ve also used it once here with our icemaker when we first got it, so all three of us have used it.When my son and daughter-in-law had some noise ... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,480 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.