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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a member of AHS for 13 years, and every time I need something fix it get fixed.. The contractor are professional, always on time and get the job done.. I am very blessed to have this company for my home repairs.. It worth the price you pay.. ask my mother always says “You get what you pay for...
ahs to the rescue again. The repair rep they sent out was timely and efficient. Well worth the price of the small service fee. Definitely cheaper than buying a new refrigerator.
The only thing is the wait time to speak to a human. On my most recent interaction, I waited on hold for four hours. But otherwise, once I get a person, everything has been wonderful. Working with them has been positive and their website is easy to navigate. Their contractors were very professional and easy to work with. America's Swimming Pool Company was quick and efficient. They diagnosed the problem and it was fixed very quickly, so we were appreciative. The pool is running fine since they've been out.
I called and the operator on AHS's end contacted the local company in my area. They assigned it and called to let me know what day was available for me to be around here and set up an appointment. After that, the service guy came out and replaced the thermostat and checked the unit. We communicated through social distancing. He informed me and I was able to ask some questions. He gave me the answers that I needed about the unit and explained to me what do I need to do. He told me that I had a problem with the thermostat and ... read more
On time and good work. Saved me alot of money and I trust the company.
My unit wasn't cooling so I submitted a service request with AHS online. I prefer going on the website because it is much more user friendly. There are long pauses and long waits going through customer service and things don't get done very expeditiously. When you speak to a person directly, they're normally nice. But it doesn't seem like they're properly-trained for the positions that they're in.United Air Temp came in late May to see what the problem was because my unit wasn't cooling. The guy was very, very professional a... read more
Repairman was fast, friendly and efficient. They showed up when they said they would, he knew exactly what was wrong with the oven and fixed it within minutes.
Appliance Solutions came out for an issue recently and they did pretty well. It used to be hard to get a hold of AHS. But this was one of the better times.
Best investment I have made since owning my appliances. It has paid for itself twice over. Their staff is always very helpful and professional. I would recommend them to anyone looking for a home warranty company.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,469 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.