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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They came through for me, the guy they sent was very nice and understanding
Business response:
Hi Nadine. Thank you so much for letting us know about the positive experience you had with the service technician. We do our very best to provide the best service possible to our members. We hope you contine to find the value in the coverage we offer.
Relatively easy to schedule, vendor was prompt and professional at time of appointment
Awesome work. And didn't have to wait too long.
Business response:
Hi Michelle, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Had a work order, they came, a week later still had the problem. Booked another work order, not knowing to just call the company direct. It took over 2 (two) hours on the phone to get the second service call payment removed.
Customer service is good. Only two real criticisms. Pricing is a tad expensive, and contractors sometimes a little slow to respond. But the work gets reliably done. On the upside, their coverage is very good and ceilings on major systems replacement like furnace and AC are also very good.
Business response:
Hi Jon, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Great customer service in a Timely manner
Business response:
Hi Eric, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Timely service. I know all costs up front. The contractors are knowledgeable and efficient
Business response:
Hi Elizabeth, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Easy to deal with and excellent customer service.
Business response:
Hi Warner, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
Prompt service and value. All of the repairs are done with quality.
Business response:
Hi Sabrina. It is our goal to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,122 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.