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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have Home Shield on three properties and every property has gotten the service pretty timely, and timeliness is very important to me. It normally doesn't take time but with the air conditioner and some things, it takes a little longer. I've had to call back a couple of times for an AC claim. But I understand. This time of year, air conditioners break down and stuff. It was resolved because I found my own contractor. For the most part, it's been a good experience with Home Shield. I had a hot water heater claim and the tech... read more
I put an online request because my drain pipe was leaking. I was assigned a contractor immediately, and he contacted me the next morning to schedule the appointment for the following day. He showed up on time and fixed the problem. Overall I was very satisfied with the entire process from start to finish.
American Home Shield sent a tech from Big Kountry Appliance Repair and the experience was perfect. It was very smooth from beginning to end. The dryer had some blockage in the coil. The technician took care of that, and then the washer required two different parts in order for the filtering of the water to happen. I was able to work with it until he got the part that he needed. He offered a temporary solution until the parts were to get here. He did his thing and then he followed up. He was very efficient and very quick in r... read more
I had an air conditioner claim with Home Shield and it was easy to submit. The unit was making a really loud grinding noise every time I turned it on. Action Mechanical Services called me that same day and set up the appointment. I was wishing it would have been sooner, but I’m sure being an air conditioner place and it was a hot week, they had a lot to do. When they showed up, it was great. They were fine and they were able to fix it. I've had another claim with the air conditioner in October. I had to leave town when the p... read more
We had a dishwasher that was not working. It was a pain and my wife wasn't happy. We called AHS since their website was down for some upgrade and I placed the order in. They took the deduction from my account, and they sent me a text and called within the next 24 hours about when the contractor would be out. Then, a rep from J&M called within 12 hours and when he came, he replaced the solenoid. The dishwasher worked for two days then it didn't work again. I went on the website of AHS because it was up and running at the time... read more
We had a problem with our light fixture and the contractors did great fixing it. The AHS reps were fine as well.
I submitted a claim online to AHS for an electrical issue and then they ended up sending somebody out. It was fast. The people that came out were awesome and were really knowledgeable because they allowed me to know certain things that I didn’t know I was supposed to have been doing the whole summer I was in the house and checking certain things. So, I appreciated it.I had other claims and the only one I didn't agree with was the one for the ceiling fan. So, because there was a balloon string connected to it, it blew the eng... read more
There was a loud noise whenever the unit would come on and we submitted a claim to American Home Shield through the website. It was perfect. We were given a window as to when to expect the contractor and they exceeded it. Barnett Air Conditioning did great. I’m very satisfied with AHS and the experience has been fantastic. We’ve been with them for two years. We bought a new house and the prior owners paid for it the first year and we decided to keep it.
Very Good Service. The problem was solved. Serviceman was very polite.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.