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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,030 reviews
Judith Newman's profile image
Judith Newman 
3 years ago

Older appliances -- Need service often, Always good 

Business response:

Hi Judith. It is so wonderful to know that your repair needs were taken care of with ease. We can't wait to provide you with excellent service for your next repair as well. 

Jones David D. MD's profile image
Jones David D. MD 
3 years ago

So far easy. I have not had to file any claims. But maintenance as part of my plan was excellent. 

Business response:

Hi Jones. Thank you taking time to let us know about your experience with AHS. We are glad to know that you were able to use the maintenance coverage offered and we look forward to providing you with great service when you need us again in the future. 

Charlene Berger's profile image
Charlene Berger 
3 years ago

They were very friendly helpful with finding a good quality plumber 

Business response:

Hi Charlene, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide! 

Forrest Smith's profile image
Forrest Smith 
3 years ago

He was diligent and persistent in his job. 

Business response:

Hi Forrest. We appreciate you letting us know about your repair experience. We are so glad to know you were pleased with the service you received. We look forward to taking care of your next repair need as well. Thank you for choosing AHS. 

Joanne Yancey's profile image
Joanne Yancey 
3 years ago

AHS have not disappointed me yet , love the service that I received, AHS really take care of their customers . 

Business response:

Hi Joanne. Thank you for taking time to write a review. We are so happy to hear that you were pleased with the service you received. Thank you for choosing AHS. We look forward to being your warranty company for many more years to come. 

tina menier's profile image
tina menier 
3 years ago

Only used once but getting service was easy online and repairman was qualified and professional. 

Business response:

Hi Tina. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the coverage we provide. We look forward to taking care of your next repair need. 

Christian's profile image
Christian 
3 years ago

I wasn't quite convinced initially how it would work - I did have neighbors recommending it so I signed up. I def. do not regret it. The claims process was a 2 min process, adding your device needing service, adding your availability, phone and/or email - Submit. I was contacted within 24 hours and had the machine looked at three or four days later. The machine unfortunately couldn't be repaired because the manufacturer stopped producing the parts and I've received an email for reimbursement after new item purchase in no tim... read more

Business response:

Hi Christian, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Latroy D Wilson's profile image
Latroy D Wilson 
3 years ago

Very professional and very attentive to concerns or any issues. Warranty kicks in and they get service out there immediately. 

Business response:

Hi Latroy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Katherine Drew's profile image
Katherine Drew 
3 years ago

I've had to call a couple of times for different issues. It's nice to know I can call and you find a qualified person to take care of my problems. 

Business response:

Hi Katherine. Thank you for your review. We want you to know we are here when you need us. We love taking the hassle and worry out of unexpected repair needs. Thank you for trusting AHS. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,030 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.