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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I renewed with AHS as I think it’s a good value for the money. I do my claims with them via the internet. They sent out Certified Electric for an issue and they replaced the fuse box as they thought it was burnt out. They had it on the truck and the job was done in about 15 minutes. It went fine and there were no issues.
Amazing experience, I being using this company for past 3 years and have always being helpful, and even with the COV19 they still have great company that are responsible and attend to the need of the customer.
I've had American Home Shield for a very long time and I have two properties, so it's twice this time. Some contractors were good, while some were not. If it wasn’t good, I would contact American Home Shield and we’d get it figured out. They're very good and I've recommended to a lot of my friends who have a lot of appliances in their home.
Microwave stopped heating but everything else on the unit worked. The tech arrived early and called on his way. He was professional and used CDC guidelines the entire time he was here.
It's a good idea to have American Home Shield because you never know what can happen and they have a good first responder so I would recommend them. But they should reduce the initial fee because whether there is a problem or not, I still have to pay the $75 and sometimes, a lower fee would be good. Recently, I had a claim and I felt like a fool because I failed to notice that there was dust over the sensors. So the technician came, wiped the dust off and it was gone. That was the only problem and I paid $75 anyway. That my ... read more
I am having a good experience working with AHS, all the repair companies that AHS offer are top notch, they do good work. AHS are very responsive are followw up on repair request. I enjoy working with AHS.
The 2 men from Ace's Garage Door Repair did an excellent job. They came in and followed social distancing. They completely explained the problem. They said the spring on the right side of the garage door was broken. They even put it in words that were adequate to me where I could understand. They said it’s similar to car brakes. They wear down and can break. They said no brakes on a car wears out the same time so I could replace 1 spring if I wanted or I could pay extra and replace both. I told them to replace just 1 and the... read more
As a Realtor, I have they are my go to home warranty company. It was nice to use them when I purchased my new home. They fixed my a/c. Only issue I had is I called on a Sunday and they weren't able to come out till Friday.
I liked the contractor that came out for our recent claim with AHS. They fixed the problem. They made an appointment, and then whoever they assigned to it, called and said when they were coming. If they ended up running late, they called. Then they had a dispatcher and they kept in touch. AHS kind of messed up in the beginning. When I first signed up for it, there was supposed to be a free rekey, and the guy that answered the phone said I wasn’t eligible for that for 30 days. I paid for the rekey out of my pocket. Somebody w... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.