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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield is easy and it seems pretty cost-effective. I called them when the air conditioner wasn’t blowing cold air. It was right after the holiday and they were able to send a technician out pretty quickly. The technician was awesome. He was really good and it was a very simple fix. I appreciated him being honest ‘cause you'd have no idea when that kind of thing would happen.
Great company to do business with. Great customer service and very professional. I haven't incurred any issues with their service. Highly recommended.
Our heater didn't come on and after I made a claim for it with AHS, a technician with United Air Temp came out. He was very professional and fast. He got our system back up and running. This particular service went fine. I liked having coverage with AHS. It's kind of a guaranteed known charge to get somebody out to look at things. A complaint I would have is that the replacement costs that they come up with are not always realistic. It helps but it's not a full replacement. A little over a year ago, we had to replace our fur... read more
The customer service of AHS was outstanding. They do everything they can to accommodate and try to be helpful, even when I'm angry. I'm upset at this point. But they're fantastic. Mr. Fix It was great too. He knew it couldn't be fixed ’cause when he came out, he said the dishwasher couldn’t be fixed. I thought he was gonna submit that to American Home Shield, but they decided to order a panel instead. He brought the panel out but the thing still doesn’t work. The microwave needed a fuse, but because they couldn’t find the ha... read more
we contacted Home Shield during the covid-19 pandemic for our garage door. The repair man contacted us that day to schedule an appt since it was a holiday week. He responded and made the necessary repairs. He was courteous, professional and complied with safety regulations. American Home Shield has never disappointed me.
I was not impressed with the contractor. All Valley Appliances came out multiple times. The ice maker was broken so they supposedly fixed it. They came back again because it was broken and not dispensing ice. The guy that came out said that they didn’t expect the part to break. He’s coming back again with another part. They came out to do our washing machine too and after multiple times of trying to fix it, the guy was saying it was not balanced, AHS ended up sending it for a second opinion, and the second opinion people fix... read more
The house wasn’t cooling enough for me and Bynum Heating & Cooling came out. The tech was on time and was very informative. He told me different things, like what to do, and he was really good. I really liked him. He checked the antifreeze and said it was good. As long as it’s running, I’m okay and the antifreeze is up to par. Everything went very well. So far, everything seems good with Home Shield.
The garbage disposal ate a kitchen towel and the contractor knew exactly what it was and got right to work. I was locking the door up and getting the dog out of the way. By the time I got there, he was ready to walk back out the door. He was a really nice guy and very sweet. AHS seems to be responsible, reasonable and doing a good job. They have not refused to fix anything that needed to be fixed.
I've been with AHS for a few years now and used their service several times. in all occasions the situation was the same. I have a problem and I all them. They take the call and in short order the appropriate contractor is dispatched. They respond in a timely fashion and, in a very professional way, correct my problem. What could be better. Definately a 5 star service.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.