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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,025 reviews
Michelle Blaisdell Reid's profile image
Michelle Blaisdell Reid 
3 years ago

Awesome work. And didn't have to wait too long. 

Business response:

Hi Michelle, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Patricia Harrison's profile image
Patricia Harrison 
3 years ago

Had a work order, they came, a week later still had the problem. Booked another work order, not knowing to just call the company direct. It took over 2 (two) hours on the phone to get the second service call payment removed. 

Jon Goodfellow's profile image
Jon Goodfellow 
3 years ago

Customer service is good. Only two real criticisms. Pricing is a tad expensive, and contractors sometimes a little slow to respond. But the work gets reliably done. On the upside, their coverage is very good and ceilings on major systems replacement like furnace and AC are also very good. 

Business response:

Hi Jon, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Eric Walls's profile image
Eric Walls 
3 years ago

Great customer service in a Timely manner 

Business response:

Hi Eric, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Elizabeth Jane Carter's profile image
Elizabeth Jane Carter 
3 years ago

Timely service. I know all costs up front. The contractors are knowledgeable and efficient 

Business response:

Hi Elizabeth, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Warner Sankman's profile image
Warner Sankman 
3 years ago

Easy to deal with and excellent customer service. 

Business response:

Hi Warner, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

SABRINA STANLEY's profile image
SABRINA STANLEY 
3 years ago

Prompt service and value. All of the repairs are done with quality. 

Business response:

Hi Sabrina. It is our goal to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs. 

George A Livesey's profile image
George A Livesey 
3 years ago

American Home Shield is very good with their coverage and very good for their customers. They have good communication with customers as well as friendly employees. 

Business response:

Hi George. Thank you for letting us know you are pleased with the service and coverage we offer. We look forward to providing you with great service again. 

Arduino Carducci's profile image
Arduino Carducci 
3 years ago

I've used the policy and they are fair and provide knowledge well trained contractors 

Business response:

Hi Arduino. Thank you for your feedback. We appreciate your time to write a review. We are so happy that you are using your warranty covearage and are happy with the service you are receiving. Thank you for trusting AHS. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,025 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.