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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The air conditioning wasn’t working and wouldn’t turn on. I made the call and submitted the claim on a Saturday. Then K & S Heating came out on a Wednesday. We had checked the fuses but I guess it was some kind of fuse that we didn't check and they were able to fix it really quickly. We've had American Home Shield for over four years now and the monthly cost is a little expensive for my taste but we live in an old house and although our appliances are fairly new, we have an issue with our air conditioner every single year. I... read more
I called American Home Shield to file a claim and I had the incorrect number for my account. The person gave me what my correct number was, going forward, to use whenever I needed to submit a request. We got it scheduled and then the company United Air Temp then followed up and called me. They came out and repaired the toilet in the bathroom. They were good.
Everything went well when Ellis Appliance Repair came out. I knew the belt burnt off and I told the contractor that it was the belt. He asked how I knew. I told him and he said that that was it sounded like. He wore a mask when he came. He also brought a belt and that was what the issue was. Five months ago, I filed a claim for my new KitchenAid refrigerator which was having some problems with the LED lighting. That was fixed. Everything we’ve done with American Home Shield has been good so far. I’ll renew again.
American Home Shield has been great. They contact a repairman immediately and have covered far more then their contractors have thought they would. I wish I could suggest a contractor but that would be difficult considering how fast they assign one.
I hadn’t really used Home Shield and when I needed them, they were there, so that was great. It was not a hard process and everything went well. I received texts and emails, letting me know every step of the way. The tech from GE said that he was on his way and I called and I let my daughter know that he was coming. We were satisfied and the appliance has been working well.
A.R.T. Heating and Air Conditioning, AHS's contractor, came to our home to service our AC claim. The tech was very polite and helpful. Everything was taken care of fast and very satisfactorily.
We just purchased the property. The last owners recommended AHS. Recently, we submitted a claim with them because the door latch of our dryer broke. The technicians that AHS sent came in and repaired it. They were very professional and very courteous. I was very impressed with their expertise and it was reassuring. AHS's response was very quick. It was very professional. The reps were courteous and they seemed to know what they're doing.
Robert McDade, the owner of the company, came out and inspected my garbage disposal. He recommended a new garbage disposal because mine was rusted on the inside and when it was able to finally churn, you could see the rust coming off. AHS approved a new garbage disposal and he installed it that day. I was not pleased with what I had to pay for my AC service and the amount of time I had to wait to get approval for it. I was without air in Texas for a week. The approval process for air is not even comparable to the same-day pr... read more
We've been with American Home Shield since October of 1992. Some years we use them quite a bit and some years, we don't. We pay the premium and if we have a service call, that's fine, and if we don't, that's okay if we don't need anything. I told the guy earlier this year that later on, I would be needing quite a bit of work done because I knew my dishwasher needed to have a new seal in it, although I didn't know my refrigerator was gonna go out and cause a lot of problems there. But Sears did an excellent job on that.We had... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,452 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.