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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,025 reviews
Bettye Napier's profile image
Bettye Napier 
3 years ago

always on time techs.know what they are doing .pleasant 

Business response:

Goodevening Bettye, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Valerie Cattley's profile image
Valerie Cattley 
3 years ago

It is easy to set appointment online. Response is prompt. All companies that AH has sent were very knowledgeable quickly diagnosing the problem and repairing the appliance. 

Business response:

Hi Valerie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Terry Berrier's profile image
Terry Berrier 
3 years ago

Like the ability to request services online. Also, my problem was resolved without any issues in a timely manner. 

Business response:

Hi Terry, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Felix Figueroa Iii's profile image
Felix Figueroa Iii 
3 years ago

The initial inquiry for a technician to come out was easy. The company that came to install the hood vent could not do so due to an outlet issue. Issue was fixed but I had to call various numbers to get another technician out. Wait times over 30 min. 

Rick L Scifres's profile image
Rick L Scifres 
3 years ago

The technician was prompt and helpful. He seemed extremely knowledgeable and. I'm very satisfied. 

Business response:

Hi Rick, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

James Ornelas's profile image
James Ornelas 
3 years ago

It's been good. Every contractor has been friendly and professional. 

Business response:

HI James. Thank you for your feedback. We appreciate you letting us know you have been pleased with the service you are receiving. We will continue to do our best to meet your expectations and provide you great service experiences in the future. 

Efrem Reed's profile image
Efrem Reed 
3 years ago

Affordable, professional, and have been very pleased with the service so far 

Business response:

Hi Efrem. Thank you for your feedback. We are very happy to hear that you have been happy with the coverage we offer. Please continue to let us know how we are doing. It helps us to provide you with an even better experience for your next repair need. 

Mary Harvey's profile image
Mary Harvey 
3 years ago

Because they have the best service representative that comes to our brokerage - Debbie Blackerby. She helps with all issues. 

Business response:

Good morning Mary Harvey, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Jana Magee's profile image
Jana Magee 
3 years ago

Service and efficient. Vendors have been wonderful to work with 

Business response:

Hi Jana. Thank you for letting us know how we are doing. We always do our best to provide prompt and efficient service for our members. It is so wonderful that we were able to do that for you. Thank you for trusting AHS. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,025 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.