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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,025 reviews
Meghan Bernier's profile image
Meghan Bernier 
4 years ago

Excellent customer service. Good problem resolution in a timely manner. However, maybe a better process when picking contractors. Having to pay 75.00 more than once for the same call due to an error not in my control wasn’t fun. 

Business response:

Thank you for sharing your recent experiences with us. We are working diligently to improve the overall member experience and we look forward to our continued business together. Have a great day. 

Stacey Livingston's profile image
Stacey Livingston 
4 years ago

No hassles! Once I pay my deductible the repairman is on the way 

Business response:

Hi Stacey, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Tina johnson's profile image
Tina johnson 
4 years ago

Always fast response and the price is never different 

Donna Russo's profile image
Donna Russo 
4 years ago

They are always quick to solve the problem 

Business response:

Hi Donna, Thank you for providing us with feedback! 

J's profile image
J 
4 years ago

I believe the customer interface with the assigned contractor could be better. 

Betty Womack's profile image
Betty Womack 
4 years ago

Prompt service, problems resolved. Request for service online is easy and user-friendly. 

Business response:

Hi Betty, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Rachel White's profile image
Rachel White 
4 years ago

We have only use AHS once but it was easy to request service, our request was filled quickly and done well. 

Business response:

Hi Rachel, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

E. Thompson's profile image
E. Thompson 
4 years ago

fast response & satified results. Leaves my home as found after repair is complete. 

Denny Sy's profile image
Denny Sy 
4 years ago

Prompt response. Thorough followup. The technician the sent (James) was terrific. 

Business response:

Hi Denny, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,025 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.