American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,445 reviews
Jason's profile image
4 years ago

It's been very good having AHS. If you got stuff that breaks down in your house, it’s pretty simple and easy. We just got a new garbage disposal installed. My wife submitted the claim and Mega Star Plumbing of Abilene came for it. 

Brenda's profile image
4 years ago

I'm very proud and happy to have American Home Shield. We’re very pleased when we submit claims to them. My toilet was leaking. When you flushed it, water was coming out of the bottom. Steven A. Mills Plumbing came for that. My husband and I always tell people we have American Home Shield and we’ve never had a problem with them. 

Sharon's profile image
4 years ago

Our air conditioner wouldn't work. It sounded like water was just pouring then it started making noises like how you turn water on at a faucet sometimes. And if the water is turned off, you have the water then you have like air pressure. It stops, it spurts and sputters then you have them running and it spurts and sputters. It was kind of doing that. It was still doing that after a while. It then started making other noises too. I got up and actually looked for water. It was really interesting. I thought the air conditioner ... read more

Lou A.'s profile image
4 years ago

With American Home Shield, I don't have to have such large out of pocket expenses when I need repairs. The first time Sears came for the ice maker, they reset it but that didn't take care of it. The second time, they came and replaced it. It was perfect. 

James H.'s profile image
4 years ago

Very good experience..the air conditioning stopped working on Tuesday and they got out fast as they could and got us squares away in about 20 min...back up and running...well worth it 

Josie A.'s profile image
4 years ago

The experience was great, fast service and my AC was working by the second day! I’m extremely appreciative for the representation d the coverage I have with American Home Shield. 

Jennifer's profile image
4 years ago

American Home Shield recommended a great plumber, but I had to go through another insurance, my home insurance, because there was a way more serious problem than they covered. Another thing is that my water went out on me on a Saturday, and they were not open or available during the weekend, so that stretched out the whole procedure until Monday. It was very frustrating for me that American Home Shield has plumbers that don't do weekend work, which is insane to me.After I submitted the claim online, I felt like I didn't hear... read more

Keisha's profile image
4 years ago

AHS has always been great for me to use. I've had it pretty much since I bought my home but I stopped it for financial reasons. Other repair people come out and have been giving me false information trying to get me to pay more than I'm supposed to. But when AHS comes out, they're accurate and tell me the truth. I've never had a bad experience with them at all and I've been in my home for 11 years.When I notice that my air wasn't working, I reactivated my AHS warranty and once I was able to put my claim in after the 30-day w... read more

Elizabeth's profile image
4 years ago

The AHS repair shops have been very good. Although their contractors are getting paid less because they’re working warranty work, they have always been very cheerful, helpful, and honest. I’ve had way better luck working directly with them than working through something like Sears Repair. Filing claims with AHS is also ridiculously easy. You just go online and submit a service request. And then shortly thereafter, they send you an email that says who your assigned service provider is with their contact information and instru... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,445 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.