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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,199 reviews
Hugo Pena's profile image
Hugo Pena 
4 years ago

They've always fixed what needed to be fixed that was on their warranty. 

Rickey Rachel's profile image
Rickey Rachel 
4 years ago

Good service band very friendly .The only thing I would recommend is when something breaks on the weekend you have to wait until the following week 

Business response:

Hi Rickey, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Jack Gately's profile image
Jack Gately 
4 years ago

AHS customer service is prompt, courteous and processional 

Business response:

Good afternoon Jack, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Patsy Monroe's profile image
Patsy Monroe 
4 years ago

I have been a customer of American Home Shield for at least 10 years and have been totally pleased with their service, service request process, and coverage. They have provided outstanding customer service throughout this time and I have never had any problems with coverage for any of my appliances, pool pumps, or plumbing. They have even replaced all my 25 year old kitchen appliances because replacement parts are no longer available. Had issues with a couple of their assigned repair people, but they covered a different comp... read more

Business response:

Hi Patsy, I would like to thank you for your patronage over the past 10 years. I hope you continue to enjoy AHS and the customer service we provide! 

Michell's profile image
4 years ago

They are easy to deal with. Their website is fairly user friendly. 

Kevin White's profile image
Kevin White 
4 years ago

The companies provide great response and service. 

Amy's profile image
4 years ago

Very helpful with my heating issue. Was only in my house 3 days and I needed help! 

Business response:

I'm glad we were able to help. 

Joe Kosiarski's profile image
Joe Kosiarski 
4 years ago

Consistent efficient process and service 

Business response:

Hi Joe, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Homer's profile image
4 years ago

Covered all I needed in a timely manner. Technician was friendly and explained everything needed. 

Business response:

Hi Homer, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,199 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.