American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,025 reviews
Darren West's profile image
Darren West 
4 years ago

Because they treated me fairly And quickly 

Moses Rodriguez's profile image
Moses Rodriguez 
4 years ago

Yes I had 2 years its a peace of mind. They are very helpful.. 

Reginald B Thompson's profile image
Reginald B Thompson 
4 years ago

AHS, is an excellent home warranty company. The claim process was very straightforward and easy. My local repair company contacted me the day after filling claim and then came out the following day. 

Robert soto's profile image
Robert soto 
4 years ago

They respond quickly to service requests. 

Lynda Riggs's profile image
Lynda Riggs 
4 years ago

Haven’t had to use the warranty often but when I did I Have always been happy with the level of professionalism. 

Veronica's profile image
Veronica 
4 years ago

They are very professional, well experience, and care about their customers satisfaction. 

Business response:

Hi Veronica, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Connie Guzman's profile image
Connie Guzman 
4 years ago

They are the best as far as I’m concerned 

Business response:

Thanks for sharing!! 

Dr. Dave's profile image
Dr. Dave 
4 years ago

Had no issues until my A/C stopped working. For the prior week, temps were in the 90's and forecasted to stay the same. It was acceptable to them that I had to wait 7 days for an "approved" technician. Although I have been with them for over 15 years, I cancelled my renewal and purchased a contract with a company that allows me to choose ANY licensed and insured A/C company. 

Business response:

Hello Dr. Dave, Thanks for being a loyal customer and for sharing your experience with us. We are working to improve our process and we apologize for any issues you experienced along the way. I have sent a private message with contact information for further assistance. 

Han St john's profile image
Han St john 
4 years ago

Quick services done to compared common business waiting for appointment and fixed 

Business response:

Hi Han, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,025 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.