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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They follow up with the original repair request, and if not done right they will schedule it to be repaired by another professional at no extra cost.
Business response:
Hi Emkayoo, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Quick response and they send you a company within 24 hours
Business response:
Hi Derrick, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Positive experience and almost always good with replacement of items not working anymore.
Business response:
Hi Joe, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Prompt service of customer service. Serviceman/technician was knowledgeable and courteous.
Business response:
Hi Jean, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
finding the right person in the beginning, then all was excellent
Internet Response Good=Satisfactory Telephone Contact Ability Poor=Unsatisfactory
Business response:
Hi Curt, Thanks for being a loyal customer and for sharing your experience with us. We are working to improve our process and we apologize for any issues you experienced along the way. I do apologize for the extensive hold time and would like to inform you that you can reach out to American Home Shield via chat for efficient service and no hold time. Chat agents are typically available from 7am-7pm. Thank you for being the best part of American Home Shield.
Quick response very courteous connected me to company to repay my outlets quick
Business response:
Hi Victor, We are pleased to hear about the excellent customer service you have received with AHS!
Very easy to request service, had no additional costs to pay other than service fees
Business response:
Hi Emily, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
In the 3 years we've owned our home, we've had to call on ahs three times and each time they fixed or replaced what we called for.
Business response:
Hi Adriana, Thanks for letting us know everything worked out great for you. Taking care of our customers is the main goal here at American Home Shield. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,107 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.