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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was a regular beginning of summer service to make sure the air conditioner was running correctly and didn’t need any repairs or coolant. The tech was able to answer my questions. He helped me to look for my filter for my system, to find out that my system doesn’t have any filters. The tech was very professional. He was able to answer my questions and he gave me good information on how to best solve my filtration issue.
Sirius came to fix the leak under the kitchen sink. The contractor was great. He was here for about 45 minutes and got it fixed, and showed me what was wrong. He tested it and left, and I haven’t had any problem. I’ve done claims with American Home Shield both online and over the phone. Their customer service reps have been very nice. I’ve been a customer of American Home Shield for almost 10 years in more than one house. As a matter of fact, when I had a choice on this house, I chose American Home Shield. I could have picke... read more
The AC didn't work. The condenser outside wasn’t spinning. I called the number on the paperwork I had for American Home Shield and the claim was done through an automated system which made me feel insecure. It was so easy it made me feel like it didn’t work. I would have felt more comfortable if it was a person. But it worked fine. As soon as I got off the phone with the automated system, I called the contracting company and they gave me a window. Everything has been functioning perfectly since they’ve been out. AHS has been... read more
The contractor put a new pump in and it ran good for a couple of days but the day before yesterday, the pump started making a noise. It started squealing and sounded like a bearing has gone bad. It’s not making a noise now but if it gets noisy again, then I’ll give American Home Shield a callback. I’ve been with them for four years and I've used them a few times. Everything was good and I haven't had a problem with anybody.
Sears came out and fixed my refrigerator. The icemaker was not producing ice. I gave American Home Shield a call then they sent Sears out here. There was a little bit of a mix-up because I had previously submitted a claim three weeks earlier for a plumbing problem that I called back and told them to cancel because I figured out what the problem was. I was not needing a plumber, and they took out $75 prior to that. I told the rep, “Since you have the 75 bucks, just keep it and put it on this claim.” She got confused and was u... read more
We had an appliance, garbage disposal, start leaking water. a situation that would get worse over time. After contacting American Home Shield about our problem, they acted quickly and had a Plumbing Company contact us for an appointment immediately. We received prompt service from American Home Shield and their chosen Plumbing Company which completed the repair, replacement in a timely manner with no extra cost to us. We strongly recommend American Home Shield to other homeowners for piece of mind.
Our shower was leaking inside the wall. The first time that Lake Plumbing came out was to open and inspect the issue. They found that the leak was a little bit beyond the capability of the parts that he had. Then he made a second appointment. He also informed us that we had to cut the drywall and the firewall out ourselves because that was not covered under warranty. So we cut an access square. The plumber's second trip out was two days later. He did a really good job. American Home Shield was very responsive as to what we n... read more
I had a dryer issue one time and I called American Home Shield. I went through their prompts and it was a fairly easy process. They sent 1st Choice Appliance Repair who called me in about two hours. According to my wife, the tech who came to our place was fine. Things have been functioning well since then.
I would like to thank American Home Shield from the bottom of my heart for replacing my A/C unit. Thanks to you fine people, I have a working unit that is so wonderful I can set my thermostat to 77 degrees and use my electric blanket!!! I am a stroke survivor who is trying to get back to the way I was before the stroke. One very important thing is good sleep. I am finally able to really sleep through the night and not have my electricity bill soar!!! Thank you for your actions and hooking me up with a greatest A/C vendor I h... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,447 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.