This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The air conditioner stopped working. I went online to file a claim. I logged on, and then it asked if I need service, then it gave a list of categories, and I picked what I needed service for. It said that within 24 hours, I should be notified, a service technician would get ahold of me. The next day is when I got a confirmation that someone will get ahold of me. Nobody got ahold of me until that night. I'm not sure how that process works, but it could be ‘cause more than a high average number of people's things are not work... read more
A couple of my relatives had American Home Shield coverage and they've been really well with fixing home repairs. I went with them and I've had them for three years now. Sears came in to check my dryer that was giving out a burning odor. The tech did a great job. He took off the front of the dryer. It looks like the vent part was stuffed underneath with lint in it. He cleaned it all out, cleaned up the area, and asked me some questions about how old the dryer was. I let him know it was new. Then, he stated to follow up with ... read more
I had a leak in my kitchen sink faucet and it was draining water through the bottom of my cabinet and onto the floor. Getting someone on the phone took a little longer than usual but I was understanding because of everything that's going on. They're probably limited to staffing. Also, I did call on a Friday. Other than that, it was fine and it was fairly easy. I didn't hear anyone over the weekend so I figured the company may be closed. Then I didn't hear anything on Monday but I did hear from them on Tuesday and we schedule... read more
American home shield comes thru again. Thank you AHS! I recommend them to everyone that owns a home. A well deserved 5 stars..
As a responsible homeowner, I wanted to protect and take care of my most-prized investment, and that is my home. So, I chose American Home Shield to handle some of the things that I can’t take care of. Recently, we had leaking at our food disposal and a leaking shower faucet. I called the 1-800 number of AHS then I gave them my reference number and stated the issue. I went through the automated prompts and the process was very simple. They gave me a four-hour window on when to expect the contractors and when the techs from D... read more
The cooling fan on the compressor wasn't running and E. Dake Plumbing did fine on the service. The technician was very efficient and he fixed it on the same day. The AC is working fine now. Everything's worked fine with American Home Shield. It has been very efficient.
Very easy. Love the fact that we have someone to call when we have a problem. Very quick response time. Repair personnel have been on time and efficient
Submitting claims with AHS was easy and the contractor who came out was good. I’ve been telling all my friends about AHS.
Have only had to use my Warrenty program. On both occasions I was treated with respect and understanding. My dish washer was broken and couldn't be repairs. Within a few days I was notified that they would be ordering me a new dishwasher. I have had a couple of different warranty policies but never been taken care of so professionally.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,449 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.