American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,186 reviews
Bob's profile image
4 years ago

Pleasant and responsive customer service team. 

Cheryl's profile image
4 years ago

Quick response, professional and great service 

Nicole's profile image
4 years ago

They are very hard to get in touch with wait times are unreal 

Cindy's profile image
4 years ago

Customer service Responsive and the companies associated with repairs knowledgeable and professional 

Business response:

Hi Cindy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Betsy richards's profile image
Betsy richards 
4 years ago

they are a very reliable company. they keep their word and their promises. 

Business response:

Hi Betsy, We strive to provide you with the best experience and keep our word to deliver you with great service! 

Connie Laws's profile image
Connie Laws 
4 years ago

They replaced my oven and it has needed to be repaired about 4 times since being installed. The last time there were two wires that were burnt in half when they came to prepare it. We had to do without hot water for two days because the had to turn off the gas to repair oven. It is also to get customer service to understand what needs to be repaired and what is wrong with it. 

marvin harris's profile image
marvin harris 
4 years ago

Very Satisfied. Everyone associated with AHS have been professional. 

Business response:

Hi Marvin, We appreciate your feedback and hope you continue to enjoy American Home Shield. 

Kathy's profile image
4 years ago

Once you go online, they are quick to schedule appt. 

Rebecca's profile image
4 years ago

Took care of my problem quickly. The service company they sent was professional and with good communication. 

Business response:

Hi Rebecca, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,186 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.