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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,562 reviews
Susan Bruno's profile image
Susan Bruno 
4 years ago

Good service, sometimes a bit slow. Inconsistent service when you have to call again for same issue. 

Joseph Burke's profile image
Joseph Burke 
4 years ago

Always handle our calls efficiently. Service within a few days! 

Business response:

Hi Joseph, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Frances Watd's profile image
Frances Watd 
4 years ago

I needed a repair and they acted on getting it fixed within days. They referred me to the purchase department and within a day or two they found me a replacement for my oven and hopefully within the same month of break down my new oven will be delivered. The only thing I might fault is it takes at least 21 days to get your reimbursement check. Some insurance co. Deposit it in your Bank account. 

Business response:

Good afternoon Frances, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Anthony Enriquez's profile image
Anthony Enriquez 
4 years ago

Excellent coverage and no hassle or haggle with customer service. 

Business response:

Good morning Anthony, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Terry B.'s profile image
Terry B. 
4 years ago

No issues getting service. Fast and efficient. 

Business response:

HiTerry, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Vakentin Nunez's profile image
Vakentin Nunez 
4 years ago

Good service on time and very helpful we live American home shield 

Business response:

Hi Vakentin, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Debra Godley's profile image
Debra Godley 
4 years ago

Each one of my calls for service was met in a professional and timely manner, 

Business response:

Hi Debra, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Don Durnil's profile image
Don Durnil 
4 years ago

Their fees keep getting higher. The response time is getting longer and they keep losing good contractors. 1st trip fixes are non-existent. 

Berkley's profile image
Berkley 
4 years ago

It saves me money every year since 2003. 

Business response:

Hi Berkley, Thanks for placing your trust in us and your willingness to share. Over 15 years of patronage is unmatched. We look forward to servicing you again soon! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,562 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.