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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Positive experience and almost always good with replacement of items not working anymore.
Business response:
Hi Joe, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Prompt service of customer service. Serviceman/technician was knowledgeable and courteous.
Business response:
Hi Jean, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
finding the right person in the beginning, then all was excellent
Internet Response Good=Satisfactory Telephone Contact Ability Poor=Unsatisfactory
Business response:
Hi Curt, Thanks for being a loyal customer and for sharing your experience with us. We are working to improve our process and we apologize for any issues you experienced along the way. I do apologize for the extensive hold time and would like to inform you that you can reach out to American Home Shield via chat for efficient service and no hold time. Chat agents are typically available from 7am-7pm. Thank you for being the best part of American Home Shield.
Quick response very courteous connected me to company to repay my outlets quick
Business response:
Hi Victor, We are pleased to hear about the excellent customer service you have received with AHS!
Very easy to request service, had no additional costs to pay other than service fees
Business response:
Hi Emily, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
In the 3 years we've owned our home, we've had to call on ahs three times and each time they fixed or replaced what we called for.
Business response:
Hi Adriana, Thanks for letting us know everything worked out great for you. Taking care of our customers is the main goal here at American Home Shield. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.
Everything went well and got fixed with out any issue.
Business response:
Hi Robert, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
all contractors respond to problems and fix them sooner than anyone else
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,562 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.