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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,106 reviews
Betty Peacock's profile image
Betty Peacock 
4 years ago

Have always given me promp attention with good vendors. 

Business response:

Good afternoon Betty, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Stacey Koconis's profile image
Stacey Koconis 
4 years ago

They have been reliable and helpful in covering items and my home 

L. Ratliff's profile image
L. Ratliff 
4 years ago

Easy to work with. Most of the vendors are prodfessional and courteous. 

Gary Miller's profile image
Gary Miller 
4 years ago

VERY RESPONSIVE. We had our refrigerator fail and A/C fail on the same day. I filed two separate claims with AMS and their responsiveness to providing us with contacts for competent service techicians on the same day was outstanding. We are back up and running. Thank you AMS. 

Business response:

Hi Gary, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Alexandra Sanchez's profile image
Alexandra Sanchez 
4 years ago

Still working out some kinksclosing out our contract (as it is a process). We got this home warranty because a friend recommendedit she has had a great experience with them.We encountered various problems and for several months it was a verydistressing, frustrating situation; finally we got in contact with an excellentE-Service Supervisor, Tara has been veryempathetic and anemployee with a high degree of professionalism. Tara did apologize for the miscommunication and explained that the home warranty will not always fit all ... read more

Brenda Nash's profile image
Brenda Nash 
4 years ago

It has saved us a lot on the pool equipment 

Michael's profile image
4 years ago

I had a representative that spoke broken English, and had a hard time communicating with him. Had to call back a second time . 

Wendy Weston's profile image
Wendy Weston 
4 years ago

Professional. service providers are very good. 

Business response:

Our goal is to pair you with the best contractor that will provide a quick and final resolution. Thank you for sharing your recent experience with us . 

yolanda miller's profile image
yolanda miller 
4 years ago

They are very professional polite,answer all your concerns Help to get the request done 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,106 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.