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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent response from AHS in scheduling my A/C repair. Selected repair contractor was on-time, professional and courteous. Repairs were completed along with suggestions for continued home maintenance. Highly recommend AHS.
Everything went smoothly with my AC claim. Watters Heat and Air is the best person to work with. They were quick and thoughtful. They get things done. They get things ordered quickly. Everything went off without a hitch. I'm very appreciative of how American Home Shield runs their business. I'm a Realtor and I sell them all the time. I used to only work with Old Republic until they screwed over parts for 30 days so I told them they'd never get my business again.
I had two problems. My bathroom was leaking down in my kitchen and then the second is my sump pump. It’s easy to file a claim with American Home Shield and they replaced the sump pump. But my ceiling in my kitchen is still leaking. The guy from A & S Plumbing said he didn't see anything wrong. He told us to put a seal around our tub and we've done that but there is still leaking. We were gonna try to put more seal around it but I don't think that’s the problem and he’s already been out there twice. But I don't have a problem... read more
I’m okay with Home Shield's service. United Air Temp came out on time and fixed the issue.
The water heater started leaking in the tank, and the carpet down the hallway got flooded. I called to submit the claim for it and I waited an hour on hold. The rep, nevertheless, was good. While the contractor from JQ Air & Electric was quick to get it installed, it took a while for them to send the request in to American Home Shield and for them to approve it. The approval took a couple of days, and we had no hot water for about five days -- that was something that could have been improved. But, other than that, it was goo... read more
I’m good with AHS for my warranty. I submit claims to them both online and on the phone, but going online is easier. Steven A. Mills Plumbing came to fix a garbage disposal. It took two days for them to come out.
I can get a hold of American Home Shield when I have a claim and they send out a work person here to my home. But I would be waiting 45 minutes for a call to be answered. I just wish they would answer the phone sooner. I have an issue that has been going on for a while. The icemaker does not stop making ice and I reported it about two weeks ago. But there’s another problem and it hasn’t been resolved. Plus I don’t want anybody in my home because I’m an elderly person and I didn’t wanna be exposed to coronavirus.But the gentl... read more
I am happy with the outcome of my shower . It would not shut off properly and caused unnecessary stress for me. The plumber was very efficient . He was able to diagnose the problem and fixed it within 15 minutes.
When I filed a claim with AHS, I got an email notification and a phone number. I was told the contractor was gonna call. They called and set the schedule up. Everything was handled very professionally. The freezer stopped working and within a few days, the refrigerator stopped. The contractor got the job done and everything was excellent, professional, and timely. They were efficient and quick.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,449 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.