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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Submitting this claim was pretty straightforward and Changing Winds Heating & A/C came out. They reported that something that would align to a piece of the equipment had lost its O-ring and the condenser didn’t start. It shorted out the capacitor and the Freon leaked out. The tech fixed those issues and made sure that the condenser would start. He also refilled the unit with Freon, which costs me about $420. I didn’t realize Freon was that expensive. But the unit seems to be working now.
The washing machine was unrepairable according to the BJ Appliance. We had to put in a claim for replacement with AHS. I had bought the new washer and AHS was supposed to reimburse me up to $648 for a new one, and I have not received that yet. It's been more than 10 days. The technician did the right thing with the washer but we've had issues with him on our dishwasher. American Home Shield had to get somebody else out here to look at it. And that was kind of unacceptable. Also it is hard to get to talk to somebody at AHS. T... read more
quick service, and i like the quality of the service company they sent out, i would recommend them, for sure, i hve been useing them for years, and always got great service
There has been very quick follow up for service calls I have requested. I have used my warranty a few times with no issues. All of the contractors used have been courteous and timely.
Very pleased with the service and response AHS provides. They provide a valuable service that is a safety net for home owners. I plan on renewing my contract this year!
This was the first time I ever used my home insurance and I'm still confused on what's even covered. I really don't even know that type of stuff. I have a lot of other issues and things I need to get fixed, but I don't even know what's covered. When I got the insurance, I paid an extra for a swimming pool. But then I was talking to my neighbor and he said that most homeowners insurance doesn't cover swimming pools. I'm confused if I should even bother with that.When I had a leaking showerhead, I tried to get somebody on the ... read more
A’s Appliance Repair was fantastic. They did an awesome job. They were very professional and very courteous as well. We were having issues on our refrigerator. The seal around the door was messed up. It was torn on the bottom, and then the little flap where the ice travels to was also not flapping correctly. And then we were having ice that was forming inside under one of the drawers in the freezer. One of the two beams was clogged up so they had to kinda blow that out. All the issues were resolved. Our experience with Ameri... read more
My mother and my uncle have AHS and recommended them. Their claims process was outstanding. I made the phone call and AHS took the payment information. The next day, I got a phone call from the plumber. We set up a time for him to come out and was there at that time. Then he followed up and took care of it. I never had to do anything other than to reply to a survey. He was quick, courteous, outstanding, and on point. The process was simple from the time when he first came out, looked at it, knew what the issue was, explained... read more
AHS provides and tells me what’s wrong. Everyone is friendly. They do the job, correct the issue, and move on. The contractors have been good, which is why I call and use them. Eric did a good job. He put in some Freon and was on his way. Everything works fine now.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,449 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.