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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,030 reviews
Rebecca's profile image
Rebecca 
4 years ago

Customer service is responsive. Companies AHS contracts with are experienced. 

Business response:

Thanks for letting us know everything worked out great for you. Taking care of our members is the main goal here at AHS. We look forward to servicing you in the future as needed. Enjoy your day. 

Patricia Rott's profile image
Patricia Rott 
4 years ago

great customer service and computer service 

Business response:

Hello Patricia, Thanks for letting us know everything worked out great for you. Taking care of our customers is the main goal here at American Home Shield. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day. 

Julia's profile image
Julia 
4 years ago

Been with them for many years and always completely satisfied! 

David Lee's profile image
David Lee 
4 years ago

Great coverage and service request is very easy they the online website. 

Business response:

We're glad to hear the website was easy to use. Please continue to share your experience. 

Barbara W.'s profile image
Barbara W. 
4 years ago

Service was prompt. The technician was professional and fixed the issue. 

Hugo Pena's profile image
Hugo Pena 
4 years ago

They've always fixed what needed to be fixed that was on their warranty. 

Rickey Rachel's profile image
Rickey Rachel 
4 years ago

Good service band very friendly .The only thing I would recommend is when something breaks on the weekend you have to wait until the following week 

Business response:

Hi Rickey, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Jack Gately's profile image
Jack Gately 
4 years ago

AHS customer service is prompt, courteous and processional 

Business response:

Good afternoon Jack, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Patsy Monroe's profile image
Patsy Monroe 
4 years ago

I have been a customer of American Home Shield for at least 10 years and have been totally pleased with their service, service request process, and coverage. They have provided outstanding customer service throughout this time and I have never had any problems with coverage for any of my appliances, pool pumps, or plumbing. They have even replaced all my 25 year old kitchen appliances because replacement parts are no longer available. Had issues with a couple of their assigned repair people, but they covered a different comp... read more

Business response:

Hi Patsy, I would like to thank you for your patronage over the past 10 years. I hope you continue to enjoy AHS and the customer service we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,030 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.