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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Is the best company and the quality of work is 5
Business response:
Hi Jose, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
I am frustrated that each person I talked to on the phone was very difficult to understand. It was apparent that I was talking to call centers that were not in America. Some call center employees were unable to answer questions because they couldn't understand the question. When giving the email address for the cash out option, the call center employee's English was so understandable that the wrong email was given. I had to make contact through Facebook to get the correct email address. For a company named American Homeshiel... read more
Business response:
Thanks for sharing your feedback. We appreciate your honesty.
I think it is too expensive, but debating within myself if it is worth it.
Responded very quickly and professionally
Business response:
Hi Kendall, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
it has been a easy process with scheduling repairs
Business response:
Hi Elizabeth, Thank you for providing us with feedback about your most recent service experience and the ease of use with repairs!
Excellent response time and great service
They answered my claim in a timely matter.
They get the job done quickly and professionally. They are quick to respond.
Business response:
Hi Lawrence, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Prompt scheduling of service - each time I have submitted a request, I hear from a contractor within a day.
Business response:
Hi Rose, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,137 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.