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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They make it easy to file a work order, & keep me posted on progress.
Business response:
Hi Devonna, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Service sent to do repairs was A+ excellent
Business response:
Hi Marsha, Thank you for your feedback!
I have been a customer for 20 years now and never had a problem except now when my request for replacing my Breaker Box was denied and I have to pay for it on my own. $2800.88. Not a good deal.
Overall best coverage and easy process. Updates are given in timely manner. The virtual process was very sufficient as well. Contractors call to schedule as well as American Home Sheild updating you on parts orders and appointment times
Business response:
Hi Cynthia, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
When you make a call, they send someone to you and follow up with an email.
Some contractors have tried to take advantage by lying to be able to charge me for work not needed. I usually call in to AHS and have them removed.
Sub par service the promise that was made to me when I became a member of your services I didn't receive them.I have been with your company for years and never was treated the I was on my last service call.
All around efficient, professional and courteous. I would definitely recommend this company!
Business response:
Hi Anthony & Linda, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Good service and fast response. Would like better things left as they are found but cosmetics are not part of their coverage.
Business response:
We are happy that we were able to get the issue resolved for you. Thank you for sharing your recent experiences with us.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,073 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.