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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Been responsive. Good customer service and value.
Our water heater was under factory parts warranty; however, the manufacturer didn’t want to stand behind their warranty. They kept trying to blame our gas pressure for the issues despite multiple plumbers stating the water heater was not working properly. AHS stepped up and replaced the water heater, and we couldn’t be more thankful.
Easy to deal with website is easy to follow
Business response:
Hello Gina, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
I only used them once and all was good and will continue to used them.
Business response:
Hi Elizabeth, Thank you for your feedback!
I have always had my appliances looked at quickly & repaired efficiently.
Business response:
Hi Bridget, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
They have contractors who respond quickly, however they shiould replace items instead of repairing them. We like some contractors better than others.
They are very responsive to my requests. They get on the job right away, locating a repair company. They stand by their ethos.
Business response:
Hi Barbara, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
The person that came was great. He has been to my daughter's house too and was very knowledgeable and very nice.
Business response:
Hi Yolanda, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Great response - came out promptly. But have not heard back on promised followup.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,067 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.