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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wasn’t getting a lot of hot water. It was barely tepid. I have a hot water heater from the outside and it was locked. When the guy from Water & Drain Works came, I unlocked and opened it, and we realized it was set on vacation mode. I’ve never even opened that the whole time I live here. I didn’t know that was a possibility. The guy took a picture of it and showed that it was set to vacation mode and changed it to hot. After he left, it worked. When I bought the house, we never got it changed over to be turned on. He said ... read more
AHS is good. But now, with all this going on, everyone's a little understaffed. It's just a long wait time right now and that's a little frustrating. The contractors came out to replace a faucet but it's still not done.
My refrigerator claim took a little bit of time but they’ve been good. The technician was very nice. The refrigerator was not cooling and they had to order a part but it took a little bit of time to get the part from Viking. But overall, they did pretty good. I also had a claim for the dishwasher before and it went pretty good as well. All notifications, service and follow-up have been pretty good.
We moved in and had to call a plumber for leaky faucet. Called and appointment was scheduled in decent time. The techs showed up and so nice and efficient and solved the problem! The ease of the website to schedule and the company called to make appointment within the time from AHS stated. So nice and stress free!!!
Our air conditioner always worked beautifully, and all of a sudden, it stopped working, right when we really needed it. We were without any AC for two days. What I also noticed about the air conditioner is even though it worked, it made a lot of noise outside. I called AHS on the phone for the claim and spoke to a live person. They gave me the contractor's name and said that they should be contacting me.All Air Services called and said that they would be able to come on Thursday. They told me they would come between 10 and 1... read more
Made a claim for plumbing issue and the provider came out 1st thing the next morning. He fixed the issue quickly and was very helpful and friendly. He even went to home depot to pick up a part he needed to finish the job. Very happy with AHS and the plumbing company. Thank you
We We had a tech come over to change the locks on our doors and our new home. They arrived 48 hours after our initial phone call. The technician was extremely courteous, professional, knowledgeable, and fast. The e ase of setup and the quality of the work and customer service was well worth the claim fee.
I'm a very satisfied customer. We live in a rural area and it's hard to find the right contractor. They sent the right person every time and that person did a great job!
The pipe of the water faucet used to water the lawn would leak inside as soon as I turn it on. I got online and ordered through American Home Shield that I had a pipe leak. They came back to me and said, "We're sending out Silver Eagle Plumbing." They did a great job. They showed me the part before they even put it in. In fact, I even shut the water off and turned it back on. They said, "Good. No leaks." They were very professional. They wore and told me exactly what they were doing and what they had to do. When they saw the... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,430 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.