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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AHS's contractor Passion Service Pro LLC came to do a repair on my dryer which was making an infernal racket. They gave me a window when they were coming and they came out in that window. The tech did a fine job. He found the issue and fixed it. He was courteous and he cleaned up after himself. Since then, the dryer has been working great. If I need to do another claim, it'll be probably just as seamless as this one was. AHS is very quick and efficient.
I had moisture buildup on my refrigerator and it wasn’t running properly. My wife completed the request and we were contacted within a day. The service provided by the contractor was very good. We're very satisfied with this experience, but our overall experience with AHS has been average.
The AHS contractors I've had have been very good and they've all handled the situation. We had someone come out and take care of the garage door. He had to change the control panel on that and he did a great job. Also, submitting a phone over the phone or online is really good. The process is very easy.
The pool filter stopped working and I called American Home Shield. The technician came out and did the repair the same day. Everything's great. With having AHS, I like the security knowing that I don't have to worry about anything that breaks.
work was performed without an issue on time and I am 100% satisfied
The AC stopped working. I tried calling AHS to make a claim and it was saying I had to use the website, so that was what I did. The process was pretty easy and AHS sent me a confirmation e-mail. I called the contractor right away because I didn't know if they were gonna call or if I had to call because AHS just gave me their number and said that they'd contact me. I called to see if they could come earlier than I scheduled the appointment. But it turned out that American Home Shield scheduled my appointment as they told me t... read more
American Home Shield makes the appointment the next day and the technicians are almost always here almost immediately, which is wonderful. Express Comfort came to repair my air conditioner after two days. Their technician had fixed the unit the first time but it stopped working again and started blowing hot air. So, I called them and they immediately came back out. I had American Home Shield once a long time ago and then I briefly changed. I was disappointed 'cause when I came back, the deductible went from $60 to $100. I sh... read more
I had an AC issue and I submitted a claim online to American Home Shield. Everything was streamlined and moved well. The contractor determined that the AC unit was out of Freon and that it needed to be refilled. It was completely empty, so we were a little concerned that there might be a leak. But they checked for leaks and didn’t find one. With the unit being completely out of Freon, we were a little skeptical if it was sure that there was no leak. They told me that if there ended up being a leak and the Freon that they rep... read more
AHS set me up with an appointment with GE when the ice and the water wasn't working in the door of the refrigerator. Then GE called me. They told me the day and the time was anywhere from 8:00 to 5:00. Gary came out and was here early. He did a good job. All in all, it was an easy experience. I just called AHS and they got the contractor out here.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,444 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.