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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I like AHS's reliable service and the biggest thing is the peace of mind of knowing that we are protected if something large ended up breaking in our house. I filed a claim when there was no power to a couple of rooms in my house. The breaker was not tripped from what I could see, and I wasn’t able to restore power. The contractor was able to identify what the issue was and repaired everything on the same day in a pretty reasonable amount of time.
My dryer wasn't working. When I pushed the start button in, the dryer would start and immediately stop. It wouldn't continue to dry. Maughanster's tech was extremely professional and knew exactly how to fix it. I'm a mechanic myself and he really impressed me. The repair went excellent. He got it done within an hour.
I've had AHS for about 25 years. Their service has been a tremendous help to us. The repair men that they send out are very apt and resolve any issues that occur. Ordering service online is easy and you get a response the very next day to set up an appointment.
I had a problem with my air conditioner. The starter wasn’t kicking in so it wasn’t working properly. I called American Home Shield and I got called by the Organization Department the next day and the service was scheduled for about two days later. The contractor showed up when they said they were gonna show up. It was impressive. Then they took the deductible right out of my checking account. The tech came, figured out what was wrong, and changed a part that needed to be changed. He told me that the Freon was low. I didn’t ... read more
I submitted a claim for my AC through American Home Shield on their website, and in turn they dispatched technicians. The process was simple and I was given within 24 to 48 hours timeframe for the techs to come. They missed it due to the weather, so that was understandable. I just got it rescheduled for the third day. The techs were very courteous, friendly and professional. They were very knowledgeable about what the issue was. They replaced the capacitor and completed the repair within 45 minutes. It’s been awesome. I’ve g... read more
I’ve had American Home Shield for four months now and it sure came in handy. I plugged an electric heater and it shorted a whole room out and blew a plug. A guy from Delta Home Services came and fixed the breaker and replaced the plug. He was great and very nice. I went online and submitted the claim. Then they called me back right away or sent me an email and let me know who it was and I called the first one. Now, I had another problem last week with the air conditioner and the guy called me right away. They were great. We ... read more
The Lindsay Company was fantastic. I had a claim in for another issue that they were supposed to come out the following day for and then all of a sudden, I had a sewage backup which was an emergency. I called and asked them if this could be added to the claim and get someone for the day and they were there in an hour and was able to get it unclogged. With the urgency behind it and responsiveness, they did a good job.Submitting a claim with American Home Shield has been pretty straightforward. I tried doing it on my phone at ... read more
My neighbor kept telling me, "I notice something about your air. It comes on, clicks off, comes on, and clicks off." I called Air Doctor first and then he told me I had to call American Home Shield. I called American Home Shield and then they did what they needed to do and then they called Air Doctor and sent the ticket to them. The contractor was coming out the next day but then it ended up raining, so he came out the following day. He did a really nice job. He apologized for having to wait for the rain to pass but I had no... read more
AHS's contractor Passion Service Pro LLC came to do a repair on my dryer which was making an infernal racket. They gave me a window when they were coming and they came out in that window. The tech did a fine job. He found the issue and fixed it. He was courteous and he cleaned up after himself. Since then, the dryer has been working great. If I need to do another claim, it'll be probably just as seamless as this one was. AHS is very quick and efficient.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,437 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.